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You made a difference - July

03 August 2018
A staff nurse, described as a ‘beam of hope’ and an intensive care consultant who supports the junior doctors in his team are this July’s winners of the You Made a Difference award.

Melissa Harvey

Melissa Harvey, staff nurse on ward C7, joined the Trust in October 2014, starting on C7 as a band five nurse in October 2015, gaining her band six in April 2017.

Melissa's manager says, ‘she always stood out as a nurse that demonstrated all of the values the Trust promotes and took on all the new challenges that were presented to her.’

Her colleagues on ward C7 describe her as ‘a beam of hope.’ They went on to say, ‘there is always a happy atmosphere around Melissa at work. There are no words to describe how brilliant, supportive and warm hearted a person Mel is.” 

Her winning nomination explained: ‘Melissa is one of a kind. I have never met such a caring, calm or helpful nurse. Always very professional and so supportive of staff, old and new, since becoming a permanent junior sister she has had such a positive impact on ward C7 and the team. Often when the ward feels overwhelming she can help you rationalise and review a situation.

‘In addition to her great managerial skills is her kindness and support with our patient group, especially as the care our C7 patients require is either palliative or end of life. The care and attention they receive is outstanding, she shows real empathy towards our patients and you can see that the patients are greatly supported by her. Melissa works tirelessly to help them achieve their wishes, including getting them home.’ 



Stephen Ford started at CUH as an intensive care and anaestheticsStephen Ford consultant in 2014. In the four years since becoming a consultant he has made an enormous contribution and has become a highly respected and valuable member of the intensive care (ICU) and theatre team.

His colleagues said, ‘Stephen is a fantastic doctor, teacher and human and we are lucky to have him as our friend and colleague. He is undoubtedly a worthy winner of a You Made a Difference Award.

Stephen received 17 nominations, one of which read: ‘Dr Ford does a brilliant job looking after the trainees and fellows in ICU which can be a stressful and high pressure environment.

‘As well as being an excellent and incredibly compassionate clinician, Dr Ford is in charge of the ICU junior doctors’ rota, which he organises as sympathetically as possible putting in a lot of hard work in order to do this.’

What started off as simply taking on the job of drawing up the junior doctor rota has transformed into a multi-faceted role that takes many hours, often in his own time. One colleague said, ‘I am so grateful for the effort he puts in to this and it reaps rewards in patient care. Quite possibly the world’s nicest man.’