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Our services A-Z

At outpatients we see over 700,000 patients a year. We are always striving to improve our service.

Due to COVID-19 restrictions, we ask that you attend any appointments alone unless you require essential support. If so, only one other person will be permitted to join you in your appointment.

Please do not attend your appointment if you are symptomatic.

Also, please do not arrive earlier than 15 minutes before your appointment.


We have a number of self-check-in kiosks located in the main outpatient entrance hall, level 3 of outpatients, and the Addenbrookes Treatment Centre.

On your appointment letter will be a bar code, scan the bar code. Using the self-service check-in, you are able to check-in for your appointment and update your personal details.

The kiosk will direct you to the location of your clinic appointment.

Information for patients

You can view what choices are currently available to NHS patients in the NHS Choice Framework (opens in a new tab) on GOV.UK. Here you'll also find information about when you can't choose – for example, if you need emergency care or you're a member of the armed forces. Make sure you know which options apply to you.

The NHS is working hard to improve the opportunities for patients to make choices about their care.


You can find out about your appointment, what you need to do if you need to cancel and other appointment related information on our your appointments page.


You can view a list of outpatients clinics on our A-Z.