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Emergency department

Our services A-Z

Accident and emergency sign outside hospital

We are open 24 hours a day, 365 days a year for the treatment of serious and potentially life threatening conditions.

Accompanying a patient

Patients attending our Emergency Department can be accompanied by one adult.

Please be aware that our waiting area has a maximum capacity for safety reasons. Those people accompany patients may be asked to wait outside of the department if this capacity is reached.

Current visiting policy

Restricted visiting will be permitted on most wards and areas such as our Emergency Department. Please follow our guidance to find our more information as some areas do still have restrictions.

Read our visiting policy

Urgent advice: Our emergency department is very busy

If you need urgent medical help for something that isn't an emergency, remember A&E isn't your only option.

  • Call 111
  • Visit an urgent treatment centre or minor injury unit
  • Speak to your local pharmacy

If it is not a life-threatening emergency and you don’t need immediate medical attention, please consider other options before dialling 999 or coming to the emergency department.

Choosing the most appropriate place for care allows our ambulance and emergency department staff to concentrate on people whose lives are at risk, and can potentially save you a long wait.

If you think you may need to go to the emergency department but you’re not sure, you can call 111 for advice.

On arrival

When you arrive at the emergency department as a patient, after registration, you will be assessed by a nurse who will determine the nature of your illness or injury and how urgent it is for you to be seen. At this assessment. You will then be seen by one of the specialist areas of our emergency department according to the nature of your injury/illness.

AccessAble - Accident and Emergency

AccessAble helps inform you about the accessible facilities that are available at CUH, featuring relevant information about our hospital's to help you make an informed decision when deciding to visit the area.

View AccessAble information

Key Staff