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Cookies are small text files of information automatically downloaded by your computer or mobile phone when you visit our site.

What is a cookie?

These files are stored in your web browser (e.g. Chrome, Safari, Firefox and Internet Explorer) and requested by our website when you visit us again. Most websites use cookies because, unlike you and me, websites have no memory to keep track of information, such as what pages you spend the most time on, or whether you view the site on a mobile phone or desktop computer.

Still curious? Watch Google’s video about cookies. Or check out and

Here’s why cookies are good

Small pieces of information can make a big difference to how we design our site for you. Imagine if data gathered by cookies showed us that 80% of Torchbox visitors look at our site on their mobile phone. Insights like that can help us focus our energy on making a better mobile version for you.

Which cookies do we use?

CUH cookies (first party)

Our cookies come from Google Analytics.

  • Google Analytics is widely used across the web to understand things such as which pages you arrive at, how you navigate around the site, and which kind of device you are using. To do this, Google collects individuals’ anonymised data and stitches it all together to create a big picture. All this data helps us make improvements to your experience. Find out more about Google Analytics cookies.

Other sites’ cookies (third party)

We sometimes connect our site to services like Facebook and Twitter and embed the YouTube and Vimeo video on some of our pages. Like CUH, these sites also use cookies, but as you can imagine, we have no control over these third-party cookies.

Take a look at their privacy policies in more detail here:

Want to know the exact cookies we use?

Here’s a handy section highlighting some of the first-party cookies stored on your device by browsing our site. Take a look at what data they collect and why.

Google Analytics

  • _ga
  • _gid
  • _gat_UA-3566492-2

We use Google Analytics to collect information about how you use this website, such as which pages you have visited and the browser that you used. We don't allow Google to use or share our analytics data and we mask IP addresses. To find out more, please go to Google Analytics: Safeguarding your data.

Why are we telling you all this?

Although your data is made anonymous to keep it safe, with all websites there is a risk, however small, that someone will try to maliciously steal information. We believe that cookies pose little threat to your privacy. But ultimately, we understand that you may still want to opt-out and turn off cookies.

How to turn off cookies

To delete or block existing cookies, click the relevant link to the browser you are using and follow the instructions.

It is worth noting that refusing cookies may impact your experience of using our website. But it’s entirely up to you.

To opt out of Google Analytics tracking across all websites, you need to download a browser add-on.

I have turned cookies off and am having problems

If after changing your browser settings you do experience difficulties in using our website, please get in touch.

What next?

By continuing to use our website, we’ll assume you agree to the cookie policy we have talked about above and are happy to use our website.