Non-urgent advice: Important service update
In line with national guidance we have had to reassess how we routinely review our patients. As a continually growing service who see patients for their whole lifetime, we need to focus our services where it is most needed and make sure we have the capacity to see you if you need an appointment. We hope that this change will be of benefit to you by empowering you to request care when you need it and avoid unnecessary visits. For cochlear implant users, we now plan to see you for a routine review every 5 years. For hearing implant users, we now plan to see you for a routine review every 3 years.
Remote reviews will be offered in some circumstances in addition to face to face routine review appointment, you will be informed about this by your clinician if you are eligible.
We will contact you at the time you are due for an up-grade of your processor. This may be an additional appointment to your routine review appointment.
You can keep in touch with any departmental updates on this website, or if you need clinical support please complete the relevant triage questionnaire online:
About us
The Emmeline Centre (based at Addenbrooke’s Hospital) is a specialist Hearing Implant Centre in East Anglia, serving patients in Cambridgeshire, Peterborough, Norfolk, Suffolk, Essex, Hertfordshire, Northamptonshire, Lincolnshire and Bedfordshire.
Our services are delivered by a highly experienced multi-disciplinary team, including professionals from Audiology, ENT, Speech and Language Therapy, Specialist Education, Psychology and Medical Physics.
We provide surgically implanted hearing technology to both adults and children. Hearing implants require a unique combination of hearing technology, surgical care and long-term support which is provided by our multi-disciplinary team.
Our facilities offer up-to-date medical and scientific techniques. Support and resources are delivered by highly experienced staff and we provide lifelong support for our patients.
Meet the Emmeline Centre team
Attend Anywhere video consultation
Did you know your outpatient appointment for this service may now be done by video consultation using Attend Anywhere. This enables you to be able to attend your appointment from home, saving you time and money.
Non-urgent advice: I need to cancel an appointment
If you are unable to attend an appointment for any reason, please contact us as soon as possible. Failure to attend appointments may delay your treatment, and could result in discharge.
We do not operate a drop-in service. If you wish to come in, please contact us first. We are not able to see you without an appointment.
Key Staff
James Tysome
Consultant ENT and skull base surgeon
Mr Matthew Smith
Consultant Ear, Nose and Throat Surgeon
Mr Daniele Borsetto
Ear, nose and throat consultant
Ms Charlotte Brown
Hearing Rehabilitationist / Speech and Language Therapist, Emmeline Centre
Nicola Clarke
Speech and Language Therapist / Hearing Rehabilitationist