MyChart

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How to sign up to MyChart. MyChart is the secure patient portal of Cambridge University Hospitals NHS Foundation Trust

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MyChart allows our patients to securely access their hospital health information…

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…to become more involved and engaged in their healthcare

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On the internet go to mychart.addenbrookes.nhs.uk and select Request an Account

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Complete the sign-up form…

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…ensuring all details are entered accurately, including your email address

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Before pressing ‘Next’ tick the I’m not a robot box

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You will then be prompted to verify your contact information

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Press send to my email and a security code will be sent to your email address

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Do not close down MyChart when you go to retrieve the security code from your email

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Check your email spam or junk folders if the code does not appear in your inbox

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Enter the security code from your email

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After entering the code, and your details are instantly matched to your hospital health record, you will be prompted to…

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Create a username

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Create a password

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Read and accept the ‘Terms and Conditions of Use’

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…then state whether you would like your device remembered to add extra security to your account

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You’ll then be taken into your MyChart account so you can access your information

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If the details submitted in the sign-up form cannot be instantly matched to your hospital health record…

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you will receive an email requesting further details to fully identify you, before you can create a username and password, and complete the sign up

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Alternatively, MyChart sign up can be done with reception staff when you attend a clinic appointment

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The next time you sign into your account with your username and password…

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…you will be prompted to verify your identity via a security code sent to your email address

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Click the Trust this device box after entering the code to prevent a verification code prompt the next time you log in

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…and for 365 days thereafter!

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You can access your MyChart account…

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…either via an internet browser mychart.addenbrookes.nhs.uk

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…or via the MyChart app

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Download the MyChart app to your device…

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…selecting Cambridge University Hospitals NHS Foundation Trust from the list of healthcare organisations

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Forgotten usernames and passwords can be reset from the sign in page on the website or app

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Empowering our patients through access to their hospital health information via MyChart

· Test results

· Appointment details

· Clinical correspondence

· Secure messaging

· Image uploads

· Electronic clinic check-in

…and much more!

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If you require support with the use of MyChart at Cambridge University Hospitals please email cuh.mychart@nhs.net.