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Medicines Helpline

Patient information A-Z

Medicines Helpline

The Medicines Helpline (01223 217502) is open Monday to Friday between 9am and 5pm (excluding Bank Holidays). There is a voicemail to allow you to leave a message if we are already on the phone or if you call when we are not here.

You can also contact us by emailing the medicines information team.

This mailbox is checked throughout the working day.

Please note: we can only give you information on medicines given to you from Cambridge University Hospitals NHS Foundation Trust.

If you are calling on behalf of someone else, we will ask for confirmation that you have the patient’s consent to discuss their medicines with us.

This service is confidential

Inpatient Pharmacy: Box 104

We are smoke-free

Smoking is not allowed anywhere on the hospital campus. For advice and support in quitting, contact your GP or the free NHS stop smoking helpline on 0800 169 0 169.

Other formats

Help accessing this information in other formats is available. To find out more about the services we provide, please visit our patient information help page (see link below) or telephone 01223 256998.

Contact us

Cambridge University Hospitals
NHS Foundation Trust
Hills Road, Cambridge

Telephone +44 (0)1223 245151