What is a community alarm?
A community alarm may also be known as ‘personal alarm’, ‘aid call’, ‘care alarm’, ‘emergency alarm’ or ‘lifeline’.
A care alarm system allows you to call for help and reassurance 24 hours a day for example if you are unwell, have an accident or a fall in your own home. The alarm system consists of a base unit, usually attached to your telephone and a portable alarm (usually a pendant, but sometimes worn on the wrist).
There are varying systems on the market all of which require a fee to be paid to either rent or buy the system and back-up service. People who receive benefits may be able to pay a reduced fee or sometimes no fee at all.
How does it work?
To activate the system you press the button on the portable alarm; a call is then automatically made to a central control area. The people in the central control area will try to contact you. If they cannot contact you and/or you require further assistance they will contact nominated relatives/friends or in some cases the emergency services.
- Norfolk County Council – 0344 800 8020
- Northern and Western districts
Careline: 01553 616200 (option 6) - email@example.com
- Southern district
Contact Care Lifeline: 0800 917 4680 - firstname.lastname@example.org
- Norwich district
Careline 365: 01603 964306
n-able: 01603 894120 email@example.com
Careium: 01323 644422 firstname.lastname@example.org
- Eastern district
Great Yarmouth Borough Council 01493 846654 / after 17:00 (5pm) and at weekends: 01493 846674 email@example.com
Voluntary agency providers
- Age UK: 0800 011 3846
- Living Made Easy: 0300 999 0004 – opening times 10:00 (10am) to 16:00 (4pm) Monday to Thursday firstname.lastname@example.org
You can find further suppliers in your local telephone directory or on the internet.
We are smoke-free
Smoking is not allowed anywhere on the hospital campus. For advice and support in quitting, contact your GP or the free NHS stop smoking helpline on 0800 169 0 169.
Help accessing this information in other formats is available. To find out more about the services we provide, please visit our patient information help page (see link below) or telephone 01223 256998. www.cuh.nhs.uk/contact-us/accessible-information/
Cambridge University Hospitals
NHS Foundation Trust
Hills Road, Cambridge
Telephone +44 (0)1223 245151