What is a community alarm?
A community alarm may also be known as ‘personal alarm’, ‘aid call’, ‘care alarm’, ‘emergency alarm’ or ‘lifeline’.
A care alarm system allows you to call for help and reassurance 24 hours a day, for example if you are unwell, have an accident or a fall in your own home. The alarm system consists of a base unit, usually attached to your telephone and a portable alarm (usually a pendant, but sometimes worn on the wrist).
There are varying systems on the market all of which require a fee to be paid to either rent or buy the system and back-up service. People who receive benefits may be able to pay a reduced fee or sometimes no fee at all.
How does it work?
To activate the system you press the button on the portable alarm, a call is then automatically made to a central control area. The people in the central control area will try to contact you, if they cannot contact you and / or you require further assistance they will contact nominated relatives / friends or in some cases the emergency services.
- Cambridge City Cambridge Careline - 01223 457199 (For homes only in Cambridge)
- East Cambridgeshire and Fenland Careline - 01553 760671
- Sanctuary Housing - 0800 1313348 (free from a lifeline) or 0300 1233511 (from a mobile charged at national rate)
- South Cambridgeshire - Community Lifeline Service - 03450 450 500 or email
- Huntingdon - Chorus Homes - 0345 266 9760
- Careline - 01553 760671
Voluntary agency providers
You can find further suppliers in your local telephone directory or on the internet.
We are smoke-free
Smoking is not allowed anywhere on the hospital campus. For advice and support in quitting, contact your GP or the free NHS stop smoking helpline on 0800 169 0 169.
Help accessing this information in other formats is available. To find out more about the services we provide, please visit our patient information help page (see link below) or telephone 01223 256998. www.cuh.nhs.uk/contact-us/accessible-information/
Cambridge University Hospitals
NHS Foundation Trust
Hills Road, Cambridge
Telephone +44 (0)1223 245151