Macmillan CUH Cancer Information and Support Service

The Macmillan CUH Cancer Information and Support Service consists of multi-skilled professionals who work closely with your clinical team, and can assist you with a wide range of non-clinical issues that you may be dealing with. The Cancer Support team can provide advice, signposting and support on a wide range of non-clinical issues such as emotional, financial or practical support. The team works throughout the Oncology and Haematology department so support is always available when you need it.

Attend Anywhere video consultation

Did you know your outpatient appointment for this service may now be done by video consultation using Attend Anywhere. This enables you to be able to attend your appointment from home, saving you time and money.

Find out more about outpatient video appointments

Our services

Due to the current pandemic the Cancer Support team is operating remotely, but is still available to provide all the support that you might need. Please contact us on any of the details listed above and we will endeavour to get back to you as soon as possible.

Electronic Holistic Needs Assessments (eHNAs)

One of the ways in which patients can be supported is through the completion of an Electronic Holistic Needs Assessment (eHNA). This is a tool that allows patients to identify all the concerns they have surrounding their diagnosis and their treatment so that every patient can receive the correct support when they need it most.

If you are interested in completing an eHNA, or would like more information, please speak to your Clinical Nurse Specialist or one of the Cancer Support team.

Navigators

As part of the Service the team has four Cancer Navigators who support patients through their experience of cancer. The Navigators each have a focus on a specific type of cancer – Prostate, Breast, Colorectal and Head & Neck cancers, but can assist patients with any type of cancer, and can support patients in completing eHNAs.

The Navigators can be contacted on 01223 216876 or 01223 216861.

Benefits Advisors

Macmillan’s trained benefits advisers provide free and confidential benefits advice to people affected by cancer and their families. The team can advise you on a wide range of issues including what benefits you’re eligible for, how to maximise your income, support with appeals, tax credits, grants, housing costs and transport concessions.

This also includes:

  • Identification of all benefits and support with applications and form completion
  • Support to access and apply for one off payments such as Macmillan Grants
  • Help with Blue Badge Applications

We accept referrals (via email or telephone) directly from patients or their family members, and referrals from health care professionals and support workers.

To find out more or to book an appointment call the Macmillan Benefits Advice Team on 0345 600 6257 or email at macmillanbenefits@suffolk.gov.uk

The service is currently delivered remotely due to the pandemic with support being provided over the phone.

Catchment area

Cancer patients and their families attending Addenbrooke's.

Non-urgent advice: Contact us

Tel: 01223 274801

Email: add-tr.information-support@nhs.net

Opening times: Monday-Friday 08:00-16:00

Key personnel

Lisa Putt
Macmillan Cancer Quality and Experience Lead and Lead Cancer Nurse

Laura Abbas
Macmillan CUH Cancer Support Service Team Manager

John Wortley
Macmillan CUH Cancer Information and Support Specialist

Paula Kubala
Macmillan CUH Cancer Support Officer

Chris Squires
Macmillan Cancer Navigator

Sarah Goodman
Macmillan Cancer Navigator

Fiona McGachen
Macmillan Cancer Navigator

Kalvin Horabin
Macmillan Cancer Navigator

Lenja Bell
Macmillan Co-production Lead

Ingrid Baumann
Macmillan Psychological Support Project Manager

Anne Green
Macmillan Patient Pathway Facilitator

Margaret Mukanhairi
Macmillan Patient Pathway Facilitator