The CUH Cancer Information and Support Service consists of multi-skilled professionals who work closely with your clinical team, and can assist you with a wide range of non-clinical issues that you may be dealing with. The Cancer Support team can provide advice, signposting and support on a wide range of non-clinical issues such as emotional, financial or practical support. The team works throughout the Oncology and Haematology department so support is always available when you need it.
Attend Anywhere video consultation
Did you know your outpatient appointment for this service may now be done by video consultation using Attend Anywhere. This enables you to be able to attend your appointment from home, saving you time and money.
We are available to see you on site face to face when you are attending a clinical appointment, in addition to having a telephone consultation. The information pod is open Monday to Friday (excluding Bank Holidays) 08.00 – 16.00 and our advisor will be able to signpost you to the team and support that is available.
Electronic Holistic Needs Assessments (eHNAs)
One of the ways in which patients can be supported is through the completion of an Electronic Holistic Needs Assessment (eHNA). This is a tool that allows patients to identify all the concerns they have surrounding their diagnosis and their treatment so that every patient can receive the correct support when they need it most.
If you are interested in completing an eHNA, or would like more information, please speak to your Clinical Nurse Specialist or one of the Cancer Support team.
The service have a team of Cancer Navigators who provide support and signposting to patients throughout their cancer pathway. Navigators can support patients with general enquires as well as the completion of Holistic Needs Assessments.
Navigators are able to help patients with any type of cancer and can be contacted on 01223 274801.
Macmillan’s trained benefits advisers provide free and confidential benefits advice to people affected by cancer and their families. The team can advise you on a wide range of issues including what benefits you’re eligible for, how to maximise your income, support with appeals, tax credits, grants, housing costs and transport concessions.
This also includes:
- Identification of all benefits and support with applications and form completion
- Support to access and apply for one off payments such as Macmillan Grants
- Help with Blue Badge Applications
We accept referrals (via email or telephone) directly from patients or their family members/carers, and referrals from health care professionals and support workers.
The service is currently delivered remotely due to the pandemic with support being provided over the phone.
Cancer patients and their families attending Addenbrooke's.
- Lynn Bridgehouse - Macmillan CUH cancer support service team manager
- Kirsty Henderson - Clinical cancer support specialist
- Sarah Rodwell - Senior cancer support advisor
- Mitch Wooding - Lead cancer navigator
- Lynsey Almond - Cancer support advisor
- Alessandra Sanges - Cancer navigator
- Chris Squires - Cancer navigator
- Fiona McGachen - Cancer navigator
- Lucy Godlings - Cancer navigator
- Lucy Watson - Cancer navigator
- Sarah Goodman - Cancer navigator
- Andrea Anstee - Cancer navigator
- LuLu Kirby - Cancer navigator
- Gina Edwards - Macmillan co-production lead
- Ingrid Baumann - Cancer support project manager
- Anne Green - Macmillan patient pathway facilitator
- Margaret Mukanhairi - Macmillan patient pathway facilitator