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You Made a Difference award winners - March

18 April 2018
Michelle Lineham, biomedical scientist in the point of care testing team has picked up a You Made a Difference award for March. 

The point of care testing team provide medical diagnostic testing conveniently and immediately at the bedside or in clinic. This means results are processed more quickly, so that the best decisions can be made about patient care and treatment.

As deputy team leader, Michelle supports the team to help deliver the service, 24 hour a day, 7 days a week. She’s currently working on a service evaluation of two devices designed to test for flu. She’s also taken on the role of training officer; ensuring staff complete their competencies and training as well as guiding trainee biomedical scientists.

Michelle's work has helped the laboratory to achieve a Health and Care Professions Council accreditation – this means the team can work with the Institute of Biomedical Science to train new biomedical scientists. They are the only point of care team in the country to achieve this training accreditation.

One of her three nominations read: “Michelle’s thirst for knowledge has seen her become a highly specialised biomedical scientist. She’s recognised as an approachable and supportive member of the team.” Another said: “Michelle is a great listener, and always ready to help. We all appreciate everything Michelle does and cannot wait for what new challenges she will conquer for the team this year!”

Michelle joined the Trust and the point of care team as a biomedical Scientist in 2013, becoming a deputy team Lead in 2014. She is currently working on her MSc in Biomedical Sciences.

 

A valued outpatient clinic clerk has been honoured for her dedication and compassion with a ‘You Made a Difference’ award.

Julie Leonard was nominated by four people for this month’s award. Her nominations said: “Julie is a unique person. She is always cheerful, friendly and professional even when under pressure dealing with long queues of patients. 

“She has shown true commitment, dedication and compassion to everybody who attends the outpatient clinic.”

“Her kind, jolly and friendly manner and her ability to work under pressure, while providing and maintaining an excellent service. “

Julie started as a clinic clerk 15 years ago. Her role involves liaising with patients, booking appointments, answering up to 110 calls a day, and offering assistance to people in clinic.

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