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The Macmillan cancer information and support service

The Macmillan Cancer Information and Support Service (MCISS) is based at the Information Pod, located in Oncology, Haematology & Radiotherapy Outpatients.

Macmillan’s trained benefits advisers provide free and confidential benefits advice to people affected by cancer and their families. The team can advise you on a wide range of issues including what benefits you’re eligible for, how to maximise your income, support with appeals, tax credits, grants, housing costs and transport concessions.

This also includes:

  • Identification of all benefits and support with applications and form completion
  • Support to access and apply for one off payments such as Macmillan Grants
  • Help with Blue Badge Applications

Opening hours: appointment times are Wednesdays and Thursdays between 10am and 4pm

We accept referrals (via email or telephone) directly from patients or their family members, and referrals from health care professionals and support workers.

Contact: call the Macmillan Benefits Advice Team on 0345 600 6257

Macmillan Benefits Advice Service from Suffolk County Council

This includes:

• Identification of all benefits and support with applications and form completion

• Support to access and apply for one off payments such as Macmillan Grants

• Help with Blue Badge Applications

The service is delivered on site at One Place, near the main entrance. Staff and volunteers at the Macmillan Cancer Information Pod will be able to direct patients.

Catchment area: Cancer patients and their families attending Addenbrooke's.

Opening times: Appointment times: Wednesdays between 10:00 and 16:00

Find out more: Macmillan Benefits Advice Team on 0345 600 6257

Email: macmillanbenefitsadviceservice@suffolk.gcsx.gov.uk

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