Non-urgent advice: Service provision review
We are reviewing our service provision in order to focus our care at the points of greatest need. New technology has the potential to make the ways you can engage with us easier and more streamlined. We will be communicating more about what this is in the year ahead and what it will mean for your ongoing care.
In the meantime, please do contact us if there are any problems or concerns with yours and / or your child’s hearing and appointments can be offered as required.
Prior to the appointment being offered, please make sure that all equipment has been checked for faults. If you find any issues, cochlear implant users should contact the cochlear implant company, and bone conduction and middle ear implant users should contact the Emmeline Centre equipment team.




About us
The Emmeline Centre (based at Addenbrooke’s Hospital) is a specialist Hearing Implant Centre in East Anglia, serving patients in Cambridgeshire, Peterborough, Norfolk, Suffolk, Essex, Hertfordshire, Northamptonshire, Lincolnshire and Bedfordshire.
Our services are delivered by a highly experienced multi-disciplinary team, including professionals from Audiology, ENT, Speech and Language Therapy, Specialist Education, Psychology and Medical Physics.
We provide surgically implanted hearing technology to both adults and children. Hearing implants require a unique combination of hearing technology, surgical care and long-term support which is provided by our multi-disciplinary team.
Our facilities offer up-to-date medical and scientific techniques. Support and resources are delivered by highly experienced staff and we provide lifelong support for our patients.
Meet the Emmeline Centre team
Attend Anywhere video consultation
Did you know your outpatient appointment for this service may now be done by video consultation using Attend Anywhere. This enables you to be able to attend your appointment from home, saving you time and money.
Non-urgent advice: I need to cancel an appointment
If you are unable to attend an appointment for any reason, please contact us as soon as possible. Failure to attend appointments may delay your treatment, and could result in discharge.
We do not operate a drop-in service. If you wish to come in, please contact us first. We are not able to see you without an appointment.
Key Staff

James Tysome
Consultant ENT and skull base surgeon

Mr Matthew Smith
Consultant Ear, Nose and Throat Surgeon

Mr Daniele Borsetto
Ear, nose and throat consultant

Ms Charlotte Brown
Hearing Rehabilitationist / Speech and Language Therapist, Emmeline Centre

Nicola Clarke
Speech and Language Therapist / Hearing Rehabilitationist