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Newly diagnosed cancer patients

Cancer services

Have you, or someone you know, been diagnosed with cancer? Help is at hand.

Below you will find a set of resources for people for people who have just been diagnosed with cancer.

You will also find the contact details for our cancer support team who can help you with any non-medical concerns you may have.

Non-urgent advice: Resources

Addenbrooke’s oncology and haematology department

Visit our oncology pages

Visit our haematology pages

Application for Prescription Charge Exemption

Please ask your GP for this form. As a cancer patient you do not pay for your prescriptions.

Macmillan Cancer Information and Support Service (MCISS)

Visit our cancer support services page for more information.

Patient advice and liaison service (PALS)

We work closely with staff across the Trust to resolve concerns promptly. The PALS team will acknowledge your contact as quickly as possible and aim to resolve any issues within ten working days, although this may take longer in some circumstances.

Visit PALS for more information.

MyChart patient portal

MyChart is the electronic patient portal at Addenbrooke’s and The Rosie hospitals which allows patients to securely access parts of their health record held within the hospitals’ Epic electronic patient record system.

Find out how you can sign-up to MyChart.

The Cancer Support Team at Addenbrooke’s is here to support you throughout your experience of cancer. Contact us on 01223 274801, at, or complete our online form to access the help you need. We can provide support on a wide range of non-medical issues including financial, emotional and practical support.