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Bereavement Care Service

Our services

Urgent advice: Covid-19 update

The Bereavement Care Team are a small dedicated team committed to providing help with the practical issues faced when dealing with a recent death. The Bereavement Care Team work alongside the Medical Examiner’s Service who provide an independent review of all deaths within the Trust.

We have had to change the way we work, therefore some of the information contained within the ‘Bereavement: Information and Guidance following your Bereavement’ leaflet below is currently not up to date. Please note that all registration of death appointments are currently conducted by telephone and that registration of deaths at the hospital have been suspended.

If you are with your loved one at the time of death you should receive a booklet entitled: ‘Bereavement: Information and Guidance following your Bereavement’. This can be downloaded below.

This booklet will provide assistance and guidance on the next steps. If you do not have a copy of this booklet then please click on the link on this page to download an electronic copy.

Opening times

Our Bereavement Care Office is open Monday to Friday from 08:00 - 16:00 excluding bank holidays.

On the first working day after your loved one has died, we request that you contact the Bereavement Care Team on 01223 217537 after 08.30. Please be aware that the office can be busy after a weekend/bank holiday, however, there is an answerphone facility so please do leave a message, and be reassured we will endeavour to return your call as soon as possible.

The hospital is now able to facilitate a Chapel viewing in our Woodland Suite. Please contact our mortuary team on 01223 217106, Monday to Friday 08:00 - 16:00. Outside of these hours, please contact the hospital switchboard on 01223 245151 and ask to speak with the on-call mortuary technician.

For any enquiries relating to your friend/relatives belongings please contact the ward team directly.

Our team

Meet the Bereavement Care Team and the Medical Examiner’s Team below:

  • Chris Drummond, Bereavement Care Co-ordinator
  • Jennie Coombe, Bereavement Care Co-ordinator
  • Karen Ariori-Cowan, Medical Examiner Officer
  • Steve Baxter, Medical Examiner Officer
  • Laura Wookey, Medical Examiner Administrator