The audiology department provides a comprehensive hearing and balance service including several specialist clinics, seeing patients through each stage of their treatment.
Urgent advice: Covid-19 statement
We are providing a booked appointment service. Our walk-in repair service is NOT open however, please be aware that we operate a postal repair and battery issue service . If you require this service, please send your hearing aid(s) in appropriate packaging, with your brown record book and a stamped self-addressed envelope (with a large letter stamp) for return to you.
Our address is:
Audiology Clinic 10
Box 94
Addenbrooke’s Hospital
Hills Road
Cambridge
CB2 0QQ
Information on hearing aid maintenance can also be found by searching C2Hear Online on their website or YouTube. You can also request batteries and tubes using the online form. Please contact us if you feel you need an appointment. Please see your appointment letter and check the hospital guidance for the latest information about any restrictions.
Our services
We have a number of other clinics in the Outpatients department that operate specialist services.
AccessAble - Clinic 10
AccessAble helps inform you about the accessible facilities that are available at CUH, featuring relevant information about our hospital's to help you make an informed decision when deciding to visit the area.
I have an appointment
If you have a booked appointment arranged, please ensure you read the letter and guidance on attending the clinic carefully. Appointment times will be strictly adhered to, to comply with additional safety measures required at this time. Please see the hospital’s general guidance (on the hospitals home page) on the requirement for face masks / coverings.
Paediatric audiology appointments
Please be aware that children can be accompanied by one parent / guardian only, no siblings will be allowed to attend appointments. If your child wears hearing aids and you require advice regarding ear moulds, hearing aid repair services or application support information / letters from audiology, please contact the department.
The NDCS website has a wealth of useful resources on permanent hearing loss, hearing aid and assistive technology, education and communication advice. As well as information on temporary or fluctuating hearing difficulties caused by glue ear.
Our audiologists continue to work and are available for advice if you have concerns.
Patient information
Please click here for our audiology department patient information leaflets.
For further information we have a list of external patient resources.
Please click here for hearing aid manufacturer information.