Addenbrooke's services

Changes to our service

Due to the increasing pressures on the NHS caused by COVID-19, the local NHS needs to ensure that the maximum possible inpatient and critical care capacity is available in our hospitals to respond to this pressing demand.

This means that the local NHS has made the decision to postpone all non-essential outpatient appointments and planned procedures and operations until further notice, starting on 20 March 2020. We are planning for this to be for a period of at least three months.

This will include our walk-in repair services, however, please be aware that we will still operate a postal repair and battery issue service. If you require this service, please send your hearing aid(s) in appropriate packaging, with your brown record book and a stamped self-addressed envelope (with a large letter stamp) for return to you.

Our address is:

Audiology Clinic 10
Box 94
Addenbrooke’s Hospital
Hills Road

Information on hearing aid maintenance can also be found by searching C2Hear Online on Google or YouTube, or in the patient information leaflets on our website.

Audiology contact details

01223 217797

Box: 94
Cambridge University Hospitals
NHS Foundation Trust
Hills Road

01223 586912

Audiology news

Visiting restrictions Addenbrooke’s wards to be eased from Monday 6 July

Visiting will again be permitted on most wards at Addenbrooke’s Hospital from Monday 6 July 2020, although some restrictions apply.

Face masks and coverings

Outpatients and visitors to wear face coverings inside hospital buildings