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Urgent treatment centre

Our services

The Urgent Treatment Centre is for anyone who needs to see a doctor or nurse urgently but is not in a life-threatening condition.

  • This is not a walk-in service, appointments can be made by calling 111.
  • You will be given initial advice over the phone and will then be offered either an appointment to attend the out of hours GP service/urgent treatment centre or a telephone consultation.
  • In certain cases, a home visit may be appropriate.

The centre is open between 18:30 and 08:00 on weekdays and 24 hours at weekends and on bank holidays.

Urgent advice: In an emergency call 999.

If someone is in a life-threatening condition call 999.

Finding us

We are located close to the main hospital emergency department, in clinic 9 of outpatients.


Patients and visitors arriving by car should head to car park 1, a short walk from the Urgent Treatment Centre. There is also a drop off area outside the Urgent Treatment Centre and a number of disabled parking bays.

Patients attending the Urgent Treatment Centre will be charged the fixed outpatient parking rate of £3.90.  To obtain this reduced fee, proof of attendance will be required.

Your car park ticket will need to be stamped by reception staff at the Urgent Treatment Centre before you leave.