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Urgent treatment centre

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The urgent treatment centre is for anyone who needs to see a doctor or nurse urgently but is not in a life-threatening condition.

  • This is not a walk-in service, appointments can be made by calling 111.
  • You will be given initial advice over the phone and will then be offered either an appointment to attend the out of hours GP service/urgent treatment centre or a telephone consultation.
  • In certain cases, a home visit may be appropriate.

The centre is open between 18:30 and 08:00 on weekdays and 24 hours at weekends and on bank holidays.

Urgent advice: In an emergency call 999.

If someone is in a life-threatening condition call 999.

Finding us

We are located close to the main hospital emergency department, in clinic 9 of outpatients.

CUH Directions mobile app

The CUH Directions mobile app is for patients and visitors.

It helps you to find your way around Addenbrooke’s and the Rosie hospitals, making it easier to locate clinics, wards and other facilities on our campus.

CUH Directions – mobile app


Patients and visitors arriving by car should head to car park 1, a short walk from the urgent treatment centre. There is also a drop off area outside the urgent treatment centre and a number of disabled parking bays.

Patients attending the urgent treatment centre will be charged the fixed outpatient parking rate of £3.90.  To obtain this reduced fee, proof of attendance will be required.

Your car park ticket will need to be stamped by reception staff at the urgent treatment centre before you leave.