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Neonatal Family Support Service

Neonatal services

The neonatal family support service is a team of trained counsellors and clinical psychologists who are dedicated to supporting you during your baby’s stay. The team also works closely with the Chaplaincy Team. They can offer you a confidential space to talk about how your experience is impacting on you as a family and as individual. They offer informal support by your baby’s cot side or confidential appointments close to the unit.

If you would like to speak to a member of the neonatal family support service, please speak to the nurse caring for your baby or you can self-refer by emailing

FAB workers on NICU:

This can be provided through the Family and Baby support service which is a supportive, non-judgemental service, aiming to support families at this challenging time.

The service is for all families that have a baby admitted to the neonatal unit.

FaB is offered in partnership with Cambridgeshire Children’s Centres and your local hospital. Support can be offered in a variety of ways to fit in with your family’s individual needs and the service is tailored to meet the unique needs of each family. Some of the support/services we can offer are:

v Advice on speech and language development

v Bonding and attachment

v Preparing for home

v Signposting to relevant agencies

v Helping parents to network and make friend

v Promoting healthy lifestyles

v Emotional support

v Ongoing support once home to access children centre’s services and groups

v Practical advice and guidance on caring for your child including plan and communications