Genomic laboratory

Our services

The genomics laboratory offers cytogenetic (chromosome) and molecular genetic (DNA) analysis.

Genetic and genomic testing services in England have been reorganised into seven NHS Genomic Laboratory Hubs as part of the national NHS Genomic Medicine Service. This service aims to improve healthcare outcomes through the integration of genomic technology into routine patient care.

Cambridge University Hospitals Genomic Laboratory is the lead organisation for the East Midlands and East of England Genomic Laboratory Hub.  We work together with Nottingham University Hospitals and University Hospitals of Leicester to deliver high quality genomic testing for all patients with rare disease and cancer across the East.

We are currently transitioning to provision of the national genomic test directories for rare disease and cancer. Please continue to order routine tests as per your current practice during this transition period and see our website for updates.

Accreditation

The Laboratory is accredited by The United Kingdom Accreditation Service (UKAS) to the recognised international standard ISO 15189:2012 Medical laboratories - Requirements for quality and competence (Ref: 8840). Please find the scope of our accreditation.

The Laboratory participates in relevant external quality assessments (EQA) provided by GenQA (formerly UKNEQAS for Molecular Genetics and CEQAS) and EMQN.

Non-urgent advice: Complaints and Compliments

We welcome feedback about our service, whether good or bad, so as we can continue to improve and provide a service that meets our users’ needs. Any complaints are investigated thoroughly and plans put in place to make improvements, as required. Feedback is welcomed by email to the laboratory. If you feel unable to speak directly to staff or the issue is not dealt with satisfactorily, then please contact the Patient Information and Liaison Service (PALS) who will be able to assist you. If you are particularly happy with the service you receive from us, we would also appreciate positive feedback.

Confidentiality and data protection

The Laboratory and the Trust comply with the Data Protection Act, and take all possible care to maintain confidentiality and security of personal data. Further details are available on the Trust’s website.