CASEE provides a regional specialist Augmentative and Alternative Communication (AAC) aid service to children and adults with complex needs in the East of England. Hosted by Addenbrooke’s Hospital, and commissioned by NHS England, CASEE cover the counties of Cambridgeshire, Suffolk, Norfolk, Essex, Hertfordshire and Bedfordshire.
The CASEE team is multi-disciplinary with Speech & Language Therapists, Teachers, Occupational Therapists, Clinical Scientist/Technologists, Technicians and Administrators.
Urgent advice: Covid-19 and appointments
Due to restrictions, the CASEE team are currently providing most of our services remotely via Zoom. The team are completing some face to face visits if it is not possible to meet a client’s needs remotely, these visits are offered on a case by case basis and are not guaranteed. The team use appropriate protective equipment (face masks, visors, gloves etc.) and safety measures such as maintaining a 2 metre distance where possible, additional sanitising of hands and equipment and limiting the amount of the people in the room. Each face to face visit is risk assessed and the client and any other relevant people will be contacted to outline the risks, discuss consent for a face to face visit and explain all safety measures in advance. More detail on our Covid-19 statement can be found here.
If you have any queries about your referral or appointment, please contact us on 01223 349401 or email us: enquiries.casee@nhs.net.
Visiting the CASEE team
We see all our clients in their own homes, schools, day centres, residential centres, hospitals etc. and do not have the facilities to see clients at our Addenbrooke’s base.
If you are a professional visiting our office and are using a navigation system to find us, please use the postcode CB2 8PS. We are based in the (OH) Oh Occupational Health and Wellbeing building, which is located on the Addenbrooke’s site on the corner of Long Road and Robinson Way. Please use the Long Road/Robinson Way entrance to the site to reach the OH building.
Zoom video consultations
The CASEE team is using Zoom for video consultation appointments for almost all of our appointments. Your support team including your speech and language therapist, occupational therapist, teacher and/or family members can also attend via Zoom if you would like them to take part in the appointment.
Find out more about how to use Zoom for a CASEE video consultation in the document below.
Information for patients
We provide assessment and recommendations which may include the provision of electronic voice output communication aids (VOCAs) alongside training in the use of any VOCA provided for the client, family and their local support team. We also aim to support the establishment, training and development of local AAC services and provide regular training sessions offered free of charge to professionals supporting people who use AAC (Speech and Language Therapists, Occupational Therapists, Teachers, Therapy Assistants, Technical Team Members, Teaching Assistants etc.).
Referrals
We are accepting and triaging referrals as per our usual process. Access the referral form below.
Please take care to note the NHS England criteria in the flyer below.