Communications Aid Service East of England (CASEE)

Our services

CASEE provides a regional specialist Augmentative and Alternative Communication (AAC) aid service to children and adults with complex needs in the East of England. Hosted by Addenbrooke’s Hospital, and commissioned by NHS England, CASEE cover the counties of Cambridgeshire, Suffolk, Norfolk, Essex, Hertfordshire and Bedfordshire. The CASEE team is multi-disciplinary with Speech & Language Therapists, Teachers, Occupational Therapists, Clinical Scientist/Technologists, Technicians and Administrators.

Attend Anywhere video consultation

Did you know your outpatient appointment for this service may now be done by video consultation using Attend Anywhere. This enables you to be able to attend your appointment from home, saving you time and money.

Find out more about outpatient video appointments

Non-urgent advice: Information for patients

We provide assessment and recommendations which may include the provision of electronic voice output communication aids (VOCAs) alongside training in the use of any VOCA provided for the client, family and their local support team. We also aim to support the establishment, training and development of local AAC services and provide regular training sessions offered free of charge to professionals supporting people who use AAC (Speech and Language Therapists, Occupational Therapists, Teachers, Therapy Assistants, Technical Team Members, Teaching Assistants etc.).


Key personel

Helen Murphy - Service Lead, Catherine Hale - Deputy Lead

Referal information

We recommend contacting us via e-mail or phone prior to making a referral so you can discuss the referral to ensure the person meets the NHS England criteria for assessment by a Specialised AAC Service.

Patient support links