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You Made a Difference award winners - November

28 December 2017
A record-breaking 13 nominations earned a senior pharmacist assistant  a You Made a Difference for November . 

Jayne Shook’s priceless knowledge has been crucial for pharmacy  to manage the distribution  of critical medicines to keep theatres functioning.

A reflection of the 13 nominations said: “Jayne is an invaluable member of the team.  She is the most visible face of Pharmacy to the Nurses and ODPs in Theatres and is their link for many of the problems that staff experience.

“Recently there has been a period of extreme pressure in the supply of medicines nationally and Theatres has been particularly affected, with daily shortages of critical medicines. 

“Jayne's knowledge of which surgeries occur in which Theatres has meant she could divert the small amounts of stock we have to the areas of highest use and maintain these and keep theatres functioning, resulting in the Trust performing better in meeting its elective surgery targets.  Her role is invaluable and she deserves recognition for her steadfast approach, hard work and dedication at this particularly difficult time. 

David de Monterverde-Robb, lead pharmacist for perioperative and research, said the following about Jayne winning the award: “She deserves to know what an integral role she has in keeping us in check; the best way to describe her is as the jam to a victorian sponge”

An eye specialist who has been a source of motivation to her team and patients is a deserved winner of a You Made a Difference award for November.

Ruth Proffitt, a senior orthoptist, received the winning nomination from her team for her stabilising influence and kindness to patients and staff.

 “Ruth is a kind, talented and hard-working orthoptist who delivers an exceptional level of patient care,” said the winning nomination. “She is the longest serving member of the orthoptic team in Clinic 3 and always goes above and beyond for patients and colleagues. 

“Through her work as the audit and effectiveness lead orthoptist, she has brought about significant improvements to our practice - all to the benefit of patients.

“Ruth’s expert knowledge and experience of the varied eye conditions we encounter makes her the "go-to" person if any of us are struggling to diagnose a complex patient.  She is professional, approachable and supportive; always setting a good example even when the service is under immense pressure. Ruth encourages a 'team' mentality in the department, boosts morale and has a positive attitude and we want Ruth to know that her efforts do not go unnoticed.  We are incredibly grateful to her.”

Ruth, who has worked in the Trust for over 20 years, was quick to thank colleagues.

“This award is for me and the team; it is great to see how far we have come as a department, I am really privileged to work in such a fantastic team,” she said.