Our responsibilities

Our aim is to treat patients as individuals; to understand your needs and fulfil your expectations of expert and compassionate care in a clean, safe, comfortable and friendly hospital.

Our values  – Together - Safe | Kind | Excellent – define the essence of quality at CUH and shape our responsibilities and how we behave towards patients, partners and each other as colleagues.

Our six priorities – keep us focused on delivering that quality and maintaining the standards for patient care.

  • improving the experience of patients
  • improving patient care and safety
  • ensuring clinical excellence and effectiveness
  • valuing our staff and our partners
  • striving for innovation in all we do
  • achieving strong financial performance

These inform a culture of respect for:

  • you, in the way which we look after you
  • your privacy and the privacy of your personal information
  • everybody we encounter — patients, staff and public — no matter what their background
  • our community, environment and partners
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