Cambridge University Hospitals NHS Foundation Trust (CUH) receives a high number of Freedom of Information (FOI) requests – these are requests for information from members of the public which vary in complexity and topic.
The Trust has been experiencing challenges in responding to all FOI requests on time.
On 23 October 2025, the Information Commissioner issued an Enforcement Notice to Cambridge University Hospitals NHS Foundation Trust (CUH). This notice required CUH to devise and publish an action plan to address unanswered Freedom of Information (FOI) requests and improve compliance with the response timeframes set out in the Freedom of Information Act 2000.
As of the end of April 2026, the actions set out in our plan were complete and the Information Commissioner lifted the imposed Enforcement Notice on 1 May 2026.
We recognise the importance of responding to FOI requests within statutory timescales and remain committed to improving and maintaining our performance. As part of this commitment, we will regularly publish our FOI response compliance rate so that our progress remains transparent and accessible.
Non-urgent advice: FOI response rate compliance
- As of June 2026
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68% of information requests responded to within the statutory time frame.