The Psychology and Counselling Service on NICU

The psychology and counselling service on NICU

We are a dedicated team of clinical psychologists and counsellors who specialise in supporting families on the neonatal intensive care unit (NICU) at Addenbrooke’s Hospital.

Why should I use this service?

It is normal to experience a range of feelings and emotional responses when your baby is being cared for on the NICU. It is possible that you might feel angry, shocked, sad, worried, helpless & out of control. Previous parents we have supported have told us that it can feel like “an emotional roller-coaster” on NICU. The counselling and psychology service can be helpful because it offers you the space to talk about how your journey to NICU and your baby being on the NICU are impacting on you. We offer confidential sessions either by your baby’s cot side, or in a private room close to your baby’s room.

How can the psychology and counselling service help me?

Everyone copes differently with their feelings about their baby being on the NICU. It can be helpful to have the space to think and talk about the impact this is having on you. This can be useful to help you to make sense of and express any difficult feelings you may be experiencing, confidentially. The psychologist or counsellor will be able to support you with these feelings, and will help you to find ways to manage and cope.

Can I come with my partner?

We offer sessions to couples, as well as to those who may like to have individual consultations. We will tailor your sessions to whatever you feel is best for you.

How long are the sessions?

Your sessions will usually last 50 to 60 minutes long. We understand that there may be times where you may not want it to last as long as this. We will adjust the length of your session to suit your needs and to whatever you feel is best for you at the time.

How many sessions will I need?

There is no set limit to the number of sessions we offer, as we like to be as flexible as you need us to be. Some families feel that one session has been enough, however others have had several. The most important thing is that you feel supported and we will give you as many sessions as you feel you need.

How can I make an appointment?

If you feel that an appointment with the psychology & counselling service would be helpful, please ask a member of staff on NICU to refer you. Or you can self-refer, please contact our psychology secretary Tel: 01223 216878 and ask for Dr Neerja Thergaonkar (Pychologist), Georgina Fisher (Counsellor) or Sarah Jane Archibald (Manager). Email: cuh.nicufamilysupport@nhs.net