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Medtronic 780G Hybrid Closed Loop (HCL) system

Patient information A-Z

The Wolfson Diabetes and Endocrine Clinic

This leaflet has been written to provide you with the information to help you get the most from using your Medtronic 780G insulin pump with continuous glucose monitoring (CGM) in closed loop mode (smart guard feature).

Diabetes pump team contact numbers

If you need advice about your diabetes, please get in touch with the pump team.

If you have a problem, please feel free to leave a voicemail on one of the numbers below. We check messages regularly during office hours (Monday to Friday). You can also email us.

For non-urgent questions, you can:

Telephone

  • DSN office: 01223 348790
  • Dietitian office: 01223 348769

Urgent advice: In an emergency

Telephone - Type 1 emergency out of hours service

Contact the Type 1 diabetes emergency line.

In person

Go to your nearest accident and emergency department

Technical queries

Medtronic contact number

01923 205167 (choose option 2 for technical support)

Please note that the pump companies will not give medical advice and can only offer technical support if you are having problems with the pump.

Visit the Medtronic website (opens in a new tab)

How do these systems work?

A Hybrid Closed Loop (HCL) system is made up of 3 parts:

  1. An insulin pump
  2. A continuous glucose monitor (CGM) – Guardian 4 system or Simplera Sync
  3. An algorithm that takes data from the pump and the sensor and adjusts some of the insulin delivery automatically. This mode is called "Smartguard Feature".
A Hybrid Closed Loop (HCL) system showing glucose level at the top, and arrow down and left to sensing (glucose sensor), down and right to modulation (control algorithm) and right and up to delivery (insulin pump). Finally looping back to glucose level.

Your pump will deliver insulin in 3 ways:

  1. As basal - an ever-changing amount of insulin (adjusted every 5 minutes) according to the glucose information received from the CGM.
  2. With food - you will continue to give a bolus of insulin for food eaten using the bolus wizard (with pre-programmed insulin to carbohydrate ratios).
  3. As corrections – either suggested by the pump and delivered by the user or as auto-corrections (if this feature if turned on) when sensor glucose is above 6.7mmol/L and maximum basal delivery has been reached. You may notice that the correction suggested by the system is less than you would normally take. This is because the system will have also increased the basal rate to compensate for the raised blood glucose levels.
Graph representing sensor glucose levels and insulin delivery over time. The top chart shows glucose trends, while the bottom chart illustrates basal insulin adjustments and correction boluses.

This system is predominately reactive. It is able to keep your glucose in target when things are stable but it is not as responsive to rapid or bigger changes to glucose levels with exercise or after carbohydrate. You will still need to give timely and accurate bolus insulin for carbohydrates, adjust for exercise and be aware of active insulin on board when exercising or treating hypoglycaemia.

What settings can I adjust on the pump?

In Smartguard feature, the following settings can be adjusted:

  • Active insulin time – 2 hours is the recommended setting
  • Carbohydrate ratios
  • Blood Glucose Targets – either 5.5mmol/L, 6.1mmol/L or 6.7mmol/L set by the user
  • Auto-correction off/on (discussed on an individual basis)

What do the sensor trend arrows mean?

The following table may help you to interpret what the directional arrows of the sensor mean and how your glucose levels are changing

Arrows over past 20 min
sensor glucose
has been
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
Arrows ⬆️⬆️⬆️ over past 20 min
sensor glucose
has been
Rising very quickly
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
More than 3.5
Arrows ⬆️⬆️ over past 20 min
sensor glucose
has been
Rising quickly
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
2.2-3.4
Arrows ⬆️ over past 20 min
sensor glucose
has been
Rising
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
1.2-2.2
Arrows None over past 20 min
sensor glucose
has been
Stable or changing slowly
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
Less than 1.2
Arrows ⬇️ over past 20 min
sensor glucose
has been
Falling
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
1.2-2.2
Arrows ⬇️⬇️ over past 20 min
sensor glucose
has been
Falling quickly
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
2.2-3.4
Arrows ⬇️⬇️⬇️ over past 20 min
sensor glucose
has been
Falling very quickly
If trend continues, how much will
sensor glucose change
in 20 minutes (mmol/L)
More than 3.5

Getting started

Initially this technology may take more of your time and attention as you get used to using it and whilst you work on getting your settings correct. Some parts of using the system will be very familiar to you such as giving a bolus of insulin to cover food, whereas other aspects might feel very different such as treating a hypo and giving corrections. Consider clearing your diary as much as you are able for the first week or so to give yourself time to adapt to the new approaches.

You may find that there are more alerts initially – these might be hypoglycaemia alerts, lost sensor alerts or the system requesting attention and further information. Be patient and keep in contact with your educator – it can take a few weeks to really understand how the system operates and to see if adjustments to your pump settings are needed. Links to videos for set and sensor placement are included in ‘Additional Information’ at the end of the leaflet.

If there is an interruption in the sensor data and/or the system is not happy with the glucose data it is receiving then it may come out of HCL and run in the usual manual mode using your programmed settings (so it is important to ensure your manual settings are accurate prior to switching over to Smartguard Feature.

Top tips for using the 780G system in smartguard feature

1. Get the basics right
  • Carbohydrate counting – work to get this as accurate as possible
  • Regular set changes – every 3 days if using a Teflon cannula and every 2 days if using a steel cannula
  • Rotate cannula sites to avoid poor insulin absorption if the same site is over-used or lumpy
2. Meal bolus timing – this is absolutely critical

It is recommended to give the bolus 10-15 minutes before eating so that the insulin and food are absorbed at the same time and the bolus insulin will cover the meal most accurately. Mistimed meal boluses can lead to high post meal glucose levels followed by hypoglycaemia as the HCL will compensate if it detects a rapidly rising sensor glucose.

3. Treating hypoglycaemia

Generally less hypo treatment is required on these systems than on traditional insulin regimens. It would be worth reviewing sensor arrows and insulin on board to guide the amount of carbohydrate required, if any. It’s also worth noting that these systems will alert you that you are heading towards a hypo; the system will already have shut down insulin delivery to avoid the hypo and you should try to resist acting too quickly with carbohydrate top ups as this can result in overtreatment and rising above target. The low alert soon is a prompt to monitor your glucose more carefully and see if the system is levelling the glucose out or if you do need a small carbohydrate top up (3-7g) as well. See flowchart below for further guidance.

Flowchart for insulin pump users on low glucose alerts. Check basal insulin history. If none for 1–2 hrs: 4g (↓), 8g (↓↓), 12g (↓↓↓) carbs. If insulin is active and dropping, take 10–15g rapid carbs. Avoid overtreatment.
4. Managing hyperglycaemia

Remember your system is designed to keep your glucose in your target glucose range; if your glucose levels are running above this range for more than 2 hours and not coming down with corrections then it is likely your set / cannula has failed and should be changed

5. Optimising your CGM performance

Refer to your sensor manufacturer and/or discuss with your educator which areas are good to place your sensor, usually on your tummy or back of the arm. It is worth investing in medical adhesive (Skintac® or tincture of benzoin) to ensure the sensor remains in place for the full 7 days. If your sensor requires calibration, try to at a time when glucose levels are relatively stable. Ensure you calibrate using a blood sample taken from a clean finger and high quality blood glucose meter. Avoid using the glucose reading from the sensor to calibrate. Avoid using sensors beyond their intended life span. NB Paracetamol can interfere with sensor readings; it would be advisable to monitor the accuracy of your sensor with additional fingerpricks when taking paracetamol.

6. Managing sick day rules

The HCL function does not manage well when ketone levels are raised during illness. It is not able to meet the need for increased insulin requirements fast enough. For periods of illness where ketones are present (greater than 1mmol/L) turn your pump back to manual mode following sick day rules guidance in the pump handbook is recommended. This will involve the use of manual boluses and temporary basal rates which are not available in HCL. Manual mode is also the recommended option should a period on steroids be required.

7. Plan ahead for physical activity

Exercise is best managed either by:

  • Using the higher glucose target 8.3 mmols temporarily; starting from 1-2 hours before the activity starts and for the duration of the activity

or

  • Monitoring your sensor glucose more frequently during the activity and drizzling in small amounts of carbohydrate if you start to see downward arrows on your sensor. Avoid pre-loading with carbohydrate before exercise as this results in a rise in blood glucose that activates the automated basal to increase that can then lead to hypoglycaemia at the start of exercise.

or

  • Using a combination of temporary higher glucose target and drizzling in carbohydrates
8. Managing alcohol

There is not much available information on managing alcohol in HCL and there may be a greater tendency towards hypoglycaemia if more alcohol has been consumed than is usual. In these situations it is recommended to switch to manual mode, use a reduced temporary target and have a carbohydrate snack before bed. Please talk to your educator for more specific guidance if needed

9. Suspending the pump

You should suspend the pump if disconnecting for longer than 15 minutes to avoid the system accounting for insulin not delivered

10. Avoid overriding the system

You may have been tempted in the past to add pretend carbohydrates to your pump to bring a high blood glucose down when corrections haven’t worked well enough. This approach does not work in HCL and will increase the risk of a hypo.

11. Review the data

You can get a lot of data when using HCL. Over time this will become more familiar and useful to you. Your educator can help you interpret what the reports mean and how to make adjustments. The reports also present your glucose data in a different way; in addition to predicted HbA1c (GMI) you will get time in range. You are aiming for at least 70% time in range (3.9-10 mmol/L) with less than 4% below 3.9mmol/L and less than 1% below 2.8mmol/L. Every 1% more time in range is the same as another 15 minutes with blood glucose in range so even small changes make a difference to your health.

Bar chart showing glucose target ranges for different diabetes groups. It highlights target, high, and low glucose percentages, with goals for staying within range and limits on highs and lows to maintain optimal glucose control.

Additional information

We are smoke-free

Smoking is not allowed anywhere on the hospital campus. For advice and support in quitting, contact your GP or the free NHS stop smoking helpline on 0800 169 0 169.

Other formats

Help accessing this information in other formats is available. To find out more about the services we provide, please visit our patient information help page (see link below) or telephone 01223 256998. www.cuh.nhs.uk/contact-us/accessible-information/

Contact us

Cambridge University Hospitals
NHS Foundation Trust
Hills Road, Cambridge
CB2 0QQ

Telephone +44 (0)1223 245151
https://www.cuh.nhs.uk/contact-us/contact-enquiries/