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Medtronic 740G/780G Handbook

Patient information A-Z

The Wolfson Diabetes and Endocrine Clinic

This booklet has been written to provide you with the information you need when using a Medtronic 740G or 780G insulin pump without continuous glucose monitoring (CGM). Please refer to the additional closed loop supplement if using a 780G with CGM.

Medtronic contact number

  • Telephone: 01923 205167 option 2 technical support

Please note that the pump companies will not give medical advice and can only offer technical support if you are having problems with the pump.

Medtronic website (opens in a new tab)

Key points

When using an insulin pump as part of your diabetes management, it is essential to always have the following items available in case of pump failure and ensure that they remain on your repeat prescription:

  • Back-up insulin pens for both quick acting insulin and background insulin (make sure these are in date)
  • Needles for your insulin pens

A copy of your latest pump settings (in case you need to transition back onto insulin pens)In addition, please ensure that you have the following items (in date) at home and on your repeat prescription in case you are unwell, your glucose levels are running high for a period of time or have a severe episode of hypoglycaemia:

  • Blood ketone meter
  • In date blood ketone strips
  • A copy of the sick day rules
  • Diabetes pump team emergency contact details (page 2)
  • Glucagon injection kit (in date – stored in fridge)

Finally, please check your pump regularly for any cracks or damage and report to your pump company if you have any issues. The company should offer a replacement for broken/damaged pumps if your pump is still within its 4 year warranty period. Pumps are replaced every 4 years providing funding requirements are met. If your pump upgrade is deferred due to unmet requirements the team will provide guidance on what to do should your pump fail.

Diabetes pump team contact numbers

Please contact the pump team if you need advice regarding your diabetes.

If you have a problem, please do not hesitate to contact us. You can leave a voicemail on one of the numbers below (the answerphone is checked regularly Mon-Fri office hours) or alternatively email.

For non-urgent queries you can message the Diabetes Educators on MyChart or email the diabetes team (these are checked Mon, Wed, Fri).

  • DSN office 01223 348790
  • Dietitian office 01223 348769

Urgent advice: In an emergency

If you are feeling ill or have an emergency diabetes or pump problem out of hours, contact the Type 1 Emergency Out of Hours (Mon-Fri 4pm to 11pm and 6am to 9am, weekends and bank holidays 6am to 11pm)

Telephone Service on

01223 960993

or attend your nearest accident and emergency department.

Funding requirements

Your pump and pump therapy is funded by your local Integrated Care Board (ICB). Insulin pump therapy costs over 4 times the amount of injection therapy and so you will appreciate the need to ensure that it continues to be the right therapy for you.

In order to secure ongoing funding from your ICB to purchase a new pump, we have an obligation to ensure that the pump is achieving the goal for which it was started. This is usually measured by an improvement in your HbA1c and/or a reduction in hypoglycaemic episodes.

We also need to demonstrate to the ICB that you engage in your pump therapy. This is measured by your regular attendance to clinic appointments, keeping in touch with the pump team and using your pump appropriately.

We would need to have a form of contact yearly either in person at a clinic appointment or over phone or email. Our appointment system is changing with plans to offer you a medical appointment every 18 months and a pump appointment every year if required but otherwise contact through email or MyChart initiated by yourself if support or a review is required. This is referred to as patient initiated follow up.

In situations where we can’t demonstrate an improvement, we may defer your pump upgrade in order to provide time to work with you to improve outcomes. We usually discuss upgrades a few months before your upgrade is due in order to try and provide the support in a timely manner.

Ordering supplies

Generally, we place orders on behalf of all our Medtronic pump patients automatically every 6 months as outlined below:

  • We estimate what you might use over a 6 month period and this becomes your ‘regular’ order.
  • The week before your order is due to be placed you will receive an email from us that invites you to make changes, if any, to your ‘regular’ order depending on current stock levels
  • If you get down to a half box of remaining supply and you haven't received the pre-order notification email from the insulin pump orders team, please feel free to check in with them to find out when the next order is due to be placed
  • The order will be delivered to an address of your choice (home, work, neighbour, etc). We can request delivery on a week day that is preferable to you. For example if you’re always at home on a Friday then we will request delivery to your home address on a Friday.
  • If you are running out of stock we can bring orders forward for you and if you find you have too much stock we cancel the next order. If you need anything else, for example some extra supplies to go on holiday with then we can arrange this for you.
  • The insulin pump orders team will, where possible, keep you informed when an order is due, placed and dispatched.

Please let the insulin pump order team know if your address and/or GP practice changes via the following email address: add-tr.InsulinpumpOrdersCUH@nhs.net

Pump software for sharing data
Medtronic and CareLink Personal logos

Please set up a Carelink Personal account via the website.

Setup Carelink account

You will receive a link email so that we can link your account to our clinic account. Alternatively you can provide your username and password and we will link the account. Your password can then be changed after we have linked the account.

If your phone is not compatible use the blue USB stick which was supplied with the pump to upload your pump data onto Carelink. You will need to ensure you have entered the correct serial number found on the back of your pump.

If you change your pump (breakage or upgrade) you will need to update the serial number for the new pump on your Carelink Personal account.

Insulin Pump Insurance

The insulin pump companies will replace the pump when broken if a technical/mechanical fault is found or through general wear and tear during the 4 years of warranty. However accidental damage or loss due to theft is not covered. You will be expected to personally pay for the replacement of the pump in these cases. Most pumps cost between £2500 and £3000 to replace, so we strongly recommend that you insure your pump under your household insurance or via one of the specialist insulin pump insurance companies.

Diabetes and driving

Gov.UK - Information for drivers with diabetes

  • A sensor glucose reading is now acceptable as a check before driving, but if the sensor glucose is below 4 mmol/L, the DVLA requires a finger-prick blood glucose to double check. If you are using a glucose sensor it remains a requirement to carry a blood glucose meter with you when driving.
  • Your glucose reading must be above 5 mmol/L while driving.
    • If your glucose is under 5 mmol/L eat a carbohydrate-containing snack and then recheck your glucose.
    • If your glucose is under 4 mmol/L or you feel hypoglycaemic, treat and do not drive until your glucose is above 5 mmol/L.
  • If hypoglycaemia develops while driving, stop the vehicle as soon as safe to do so. Switch off the engine, remove the keys from the ignition and move from the driver’s seat. Treat the hypoglycaemic episode until glucose is above 5 mmol/L and wait for 45 minutes before driving (as it takes up to 45 minutes for the brain to recover fully).
  • Ensure the date and time on your glucose meter is correct as this is your evidence you were 5 mmol/L or above pre driving.
  • You should always carry your glucose meter and strips with you. You should check your glucose within 2 hours of the start of your journey and every 2 hours whilst driving.
  • If driving multiple short journeys, you do not necessarily need to check your glucose before each additional journey as long as you check every 2 hours whilst driving. More frequent checking may be required if for any reason there is a greater risk of hypoglycaemia.
  • Always keep an emergency supply of fast-acting carbohydrate such as glucose tablets or sweets within easy reach in the vehicle.
  • You should carry personal identification to show that you have diabetes in case of injury in a road traffic accident.
  • Particular care should be taken during changes of insulin regimens (for example changing from pens to insulin pump therapy), changes of lifestyle, exercise, travel and pregnancy.

You must inform DVLA and your insurers if:

  • You have more than one episode of severe hypoglycaemia (needing the assistance of another person) whilst you are awake within the last 12 months. For Group 2 drivers (bus/lorry) one episode of severe hypoglycaemia must be reported immediately.
  • You or your medical team feel you are at high risk of developing hypoglycaemia.
  • You develop impaired hypoglycaemia awareness (difficulty in recognising the warning symptoms of low glucose levels)
  • You experience an episode of severe hypoglycaemia while driving
  • An existing medical condition gets worse or you develop any other condition that may affect you driving safely.

Welcome to your new pump

The basics of how an insulin pump works

Insulin pump therapy offers the closest insulin delivery system to the way the body would produce insulin without diabetes. An insulin pump uses only quick acting insulin; it delivers it in small pulses continuously throughout the day to meet your background insulin requirements; this is called basal insulin. The insulin pump can then be used to give a bolus of insulin on top of the basal insulin to cover carbohydrate eaten or give a correction for a high glucose reading.

When starting on an insulin pump, your educator will calculate your starting settings. Over a few weeks we will work closely with you to adjust your settings to suit your daily insulin requirements.

Non-urgent advice: Important information

Insulin pumps provide clever technology to better manage glucose levels, but the basics remain important. These include:

  • Accurate carbohydrate counting
  • Entering all carbohydrates eaten into the pump (except hypo treatment)
  • Timing of the mealtime/snack insulin – a bolus given 10-15 minutes before eating is recommended
  • Regular set changes
  • Rotation of infusion sites
  • Optimal hypo treatment
  • Adjustments for activity

Changing the cannula sites (set change)

Remember to rotate your injection sites

It is very important to change the cannula regularly (every 2 days for steel cannulas and every 3 days for teflon cannulas) to avoid the risk of developing an infected or damaged site which can lead to poor insulin absorption

Ideally it is recommended that the set change is completed before breakfast or lunch as this provides an opportunity to check the set is working and effectively delivering insulin. The concern about changing a cannula in the evening is that it could fail and you may not be aware of this problem overnight.

Below are some guidelines to ensure your set changes run ‘smoothly’.

  1. Choose a time of day to change your cannula when you will need a bolus soon after the change.
  2. Wash your hands.
  3. Check your glucose level.
  4. Complete the set change.
  5. Ensure the cannula is working well:
    If eating: Check your glucose level 3 hours after the set change.
    If not eating: Check your glucose level 1 hour after the set change.
  6. If glucose levels have risen further, consider doing another set change.
  7. After completing a second set change, return to step 5.
Painful cannula?

Inserting a new cannula might temporarily be uncomfortable, but it shouldn’t hurt for more than a few minutes. If it does, it might not be in the right spot, and it’s worth giving a small bolus (with something containing carbohydrate to eat!). If it still hurts, or hurts even more, then change the cannula straight away.

Cannula not sticking?

If you find that the tape on the cannula doesn’t stick well, consider spraying the area with an anti-perspirant first, allow the site to dry ensuring it doesn’t leave a powdery residue, before inserting the cannula. It is also a good idea to avoid very hairy areas or consider shaving the skin to allow the tape to stick firmly. If you find the infusion sets tend to fall out when you become sweaty during exercise you may find something like the ‘Skin-Tac’ adhesive wipe useful (these can be found online and some GPs may prescribe).

Insertion site irritation / redness?

If you experience redness/itchiness at the infusion site there are a number of things to consider;

  • Be gentle in peeling back and removing your infusion set. You can try a ‘Lift plus’ spray/wipe to help if needed (these can be found online and some GPs may prescribe).
  • Ensure you rotate where you place your infusion sets. The adhesive will often remove several layers of skin when removed and will need time to rest and heal.
  • If your skin becomes red and itchy underneath the sticky tape try applying some tea tree oil or a smallamount of topical steroid cream onto a site once the cannula is removed. If the redness and itchiness persist, contact the Pump Team for advice.
  • It is possible you could develop a lump at an infusion site. This should clear after 24-48 hours after the set is removed. If the lump remains please speak with your GP.

Please remember that rotating infusion sites is really important to prevent lipohypertrophy (lumpy sites) and allow good insulin absorption.

Range of infusion sets

There are a range of infusion sets available, so if you are having problems with your existing set, please discuss with your educator.

Infusion sets vary in the following ways:

  • Insertion angle: 90 degree angled set is standard. A 30 degrees angled set also worth considering for sporty or lean individuals
  • Cannula material: Teflon (flexible plastic) or stainless steel (useful if having multiple set failure and plastic cannula kinking)
  • Cannula length: Varies depending on brand of sets but generally between 4.5 - 10 mm
  • Different tubing lengths: Varies depending on brand of sets but generally between 30 - 110 cm
Diagram of front and back human silhouettes showing recommended infusion set sites: abdomen, thighs, lower back, upper arms, and buttocks, marked with grid patterns.
Recommended sites to place infusion sets

Reviewing your basal rate

For most people, basal rates vary across the day, and can change with time depending on changes in lifestyle or work. It can take time to work out the right basal rate, but it is important to spend time doing this, as well as checking it every so often, as the amount of insulin that your body needs changes all the time. You may find that you need to check more often if you have a change of job and especially if a work day is very different to a non-work day, or if you are going through a particularly stressful period or you have changed your activity levels such as taking up a new exercise regimen.

It is important to ensure your basal rates are correct before you look to make changes to bolus or correction insulin.

The theory is, if your basal rate is right then you could go all day without eating and your glucose would remain more or less the same!

How does it work?

An insulin pump allows you to program varying basal rates over 24 hours. Some pumps allow you to change the amount of insulin delivered every 30 minutes – that could add up to 48 different rates in one day, but most people only need about 4 to 6 different rates per day.

Remember: due to the action of quick acting insulin and the way it is delivered by the pump, a change in your basal rate will take effect 90-120 minutes later. For example, the basal rate set at midday will take effect between 1pm and 2pm.

See the following table for a step by step guide on checking your basal rates:

Non-urgent advice: Recommendations for checking your basal rates:

  • We would suggest starting with your overnight basal rates
  • We would suggest doing these checks a few times on days that are similar to ensure there is a pattern before you make any changes
  • Ideally your glucose level at the start of each check should be between 5 and 10 mmol/L (up to 12 mmol/L can work)
  • Choose a day to basal check when you;
    • Have not had a hypo of 3.5 mmol/L or below in the past 12 hours
    • Have not been significantly more active than normal
    • Have not been unwell or are under more stress than usual
    • Have not had a significant amount of alcohol in past 12-24 hours
  • Abandon if you have a hypo or if your glucose levels go above 12 mmol/L and correct
Time Frame What to do When to check glucose if
not wearing a sensor
Time Frame Overnight check What to do Begin review if pre bed
glucose is between 5-10 mmol/L
Eat an evening meal that
contains 50g or less carbohydrate that you are confident you will count
accurately
No food or carb containing
drinks during the evening
No exercise
When to check glucose if
not wearing a sensor
3-4 hours after evening
meal
Bedtime (if not the same
time as above)
2-3am
Waking
Time Frame Morning check What to do Begin review if pre-breakfast
glucose is between 5-10 mmol/L
Skip breakfast
Eat no food until lunch
When to check glucose if
not wearing a sensor
On waking and every 2 hours
until lunch
Time Frame Afternoon check What to do Begin review if pre-lunch
glucose is between 5-10 mmol/L
Eat a breakfast that
contains 50g or less carbohydrate that you are confident you will count
accurately
Skip lunch
No food or carb containing
drinks until evening meal
When to check glucose if
not wearing a sensor
3-4 hours after breakfast
Then every 2 hours until
evening meal
Time Frame Evening check What to do Begin review if pre-dinner
glucose is between 5-10 mmol/L
Eat a lunch that contains
50g or less carbohydrate that you are confident you will count accurately
No evening meal or carb
containing drinks
Eat a late snack if needed
When to check glucose if
not wearing a sensor
3-4 hours after lunch
Every 2 hours until your
late snack

If the glucose levels rise or fall more than 2 mmol/L during the review period this can suggest the basal rates need adjustment.

Adjust the basal rate for the time period 90 – 120 minutes before and up to when the rise or fall in glucose occurs.

Adjust the basal rate by 10-20% or by 0.025, 0.05 or 0.10 units/hr either up or down depending on whether your glucose rose or fell.

Bolus insulin and carbohydrate counting

All carbohydrates consumed should be covered with an insulin bolus unless you are treating a hypo or being more active. The amount of insulin required is calculated by your pump when you enter the carbohydrate in grams into the bolus calculator. If you choose to miss a meal or eat a meal that doesn’t contain carbohydrate you do not need to give a bolus of insulin unless your glucose level is raised at the time of the meal.

You may find that if you have several snacks and insulin boluses in a row, the insulin can build up in the body and work more strongly than intended leading to a low reading later (insulin stacking). If you notice that this is a pattern, please speak to your pump educator.

It is important to count your carbohydrates as accurately as possible. You may find the Carbs and Cals book/app (Chris Cheyette) useful with carbohydrate counting – image shown below. We also offer Carbohydrate Counting Workshops on a regular basis. Please ask your educator to add your name to the list if you feel this would be helpful.

Cover of 'Carbs & Cals' book, a pasta plate with nutrition info, and two phones showing food portions with calories, carbs, protein, fat, fiber, and weight details.
How is bolus insulin calculated?

In general the amount of bolus insulin given will depend on:

Before meal glucose reading:

It is recommended to always check your glucose level before meals (using a sensor reading or finger prick if no sensor). At a mealtime your pump will use your carbohydrate ratio, insulin sensitivity, glucose target, insulin active time and insulin on board to decide how much insulin to give you. If your glucose levels are above target it will add a corrective dose and if your glucose levels are below target it will take an amount off your bolus to allow your readings to return to target.
Even if you plan on missing a meal you are encouraged to check your glucose so that the pump can recommend a correction if required.

Insulin to carbohydrate ratio:

Your pump will be programmed with your insulin to carbohydrate ratios.

Although you may start with only one ratio, in time this is likely to change and vary at different times of the day.

Insulin pumps can deliver insulin in much smaller amounts compared to pens. Entering the carbohydrate you eat into your pump in the exact amount in grams (not rounding up or down, so if eating 23g carbohydrate enter 23g rather than 25g or 20g) allows you to cover the carbohydrate more accurately.

Insulin sensitivity or insulin correction factor and glucose target:

Your pump will also be programmed with your insulin sensitivity or correction factor as well as a glucose target. Insulin sensitivity is how much 1 unit of insulin is expected to reduce your glucose levels by. To start with it is likely you will just have one insulin sensitivity programmed but in time this might change across the day. Your glucose target can also vary at different times of the day but to start you may just have a single glucose target programmed. Generally most people start with a target of 8 mmol/L for the first few weeks for safety and adjust this over time. Your educator will help you set your glucose target ranges.

Insulin action time:

The pump will also take into account the amount of bolus insulin still active and deduct this from the recommendation if required. This is the reason active insulin time is set at 4 hours.

Delivery options for the meal bolus

Having calculated the carbohydrate content of your meal and the required insulin dose, the next step is deciding on how to give the bolus. The Glycaemic Index (GI) of a meal can affect digestion and absorption time.

When deciding on how to give your bolus you should consider the following:

  • Timing of the bolus
  • Delivery of the bolus- for which you will need to consider:
    • Fat and protein content of the meal.
    • GI of the carbohydrate
    • Size and timing of the meal

Timing of the bolus

For most meals the insulin will work more efficiently if given 10-15 minutes before you start to eat carbohydrates.

If your glucose is 3.5 mmol/L or below at the start of a meal, it is suggested that you first treat this hypo and ensure you are back in your target range before taking your meal time bolus.

Delivery of the bolus

There are several ways to deliver the insulin bolus depending on the meal and starting glucose level. A further information sheet is available on request from your pump educator called ‘Insulin Pump Bolus Wave Options.’ Please ask if you would like this information sheet.

Normal/Standard

The full amount of insulin is delivered immediately to cover the carbohydrates eaten. Most people start with this delivery until their basal rates and bolus ratios are correct.

Bar graph titled 'Normal Bolus' showing a single green bar at 8 AM reaching 8.0 units. Y-axis ranges from 0.0u to 8.0u; x-axis shows time from 8 AM to 11 AM in 1-hour steps.

Dual/Multi Wave

The insulin is delivered in 2 separate doses. The first bolus is delivered as a normal bolus before you eat and the rest is given over an extended length of time (30 minutes to 8 hours) as a square wave e.g. 50% given as normal and 50% given as square wave over 2 or more hours. This gives a better insulin match for larger meals containing a high amount of carbohydrate, protein and fat e.g. takeaways, pizza, curry, etc.

Bar graph titled 'Dual Wave Bolus' showing insulin delivery: 4.0u at 8 AM, tapering to ~2.5u from 9–11 AM. Y-axis ranges 0.0u–8.0u; x-axis shows time from 8 AM to 11 AM.

Square/Extended

The insulin is delivered evenly over an extended period of time from 30 minutes to 8 hours. This should be used to cover meals which are to be eaten over a long period of time e.g. buffets

Bar graph titled 'Square Wave Bolus' showing a green bar from 8 AM to 10 AM at 4.0 units. Y-axis ranges 0–8u; x-axis shows time from 8 AM to 11 AM.

Reviewing your carbohydrate ratios

It is important to ensure your basal rates are correct before you look to make changes to bolus or correction insulin.

Your carbohydrate/bolus ratio determines the amount of insulin needed for carbohydrate eaten at a specific time of the day. In time your bolus ratios are likely to vary across the day. It is useful to be able to check if these are correct.

NOTE: choose a day to do this check when you have not been unwell, stressed, had a hypo in the last 6-12 hours, been significantly more active than usual or been drinking alcohol in the last 12-24 hours.

  • Check your glucose level pre-meal. You should not have given an insulin bolus within the last 4 hours before this meal.
  • Choose a simple meal that you can accurately count the carbohydrates.
  • Aim to eat less than 50g carbohydrate or give less than 6 units of insulin so that a normal wave can be used during the check.
  • Give your usual insulin to carbohydrate bolus.
  • Check your glucose level at 2 and 4 hours after the start of the meal.
Timing Target post meal glucose
Timing 2 hour post meal glucose Target post meal glucose Within 2.8 mmol/L of pre-meal glucose
Timing 4 hour post meal glucose Target post meal glucose Within 1.7 mmol/L of pre-meal glucose

If the glucose level is out of target, review your insulin to carbohydrate ratio:

  • If the glucose level rises higher than these levels increase the insulin dose by decreasing the carbohydrate ratio by 10-20% or by 0.5 to 1g
  • If the glucose levels drop after a meal then reduce the insulin given by increasing the carbohydrate ratio by 10-20% or 0.5 to 1g

If at any stage during the process your glucose level drops below 4 mmol/L, abandon and have a snack. Repeat the process at another time to confirm the result.

Examples of how to change your ratio following a bolus check

Current insulin: carbohydrate ratio = 1unit:15g

Pre-meal glucose = 5.5 mmol/L, 2 hours post meal = 10 mmol/L

Increase the amount of bolus insulin by reducing the carbohydrate part of the ratio by 10-20% to 1unit:14g or 1unit:13g

Repeat the process to check whether the change was appropriate.

Current insulin : carbohydrate ratio = 1unit:8g

Pre-meal glucose = 6.3 mmol/L, 2 hours post meal = 4.1 mmol/L

Reduce the amount of bolus insulin given by increasing the carbohydrate part of the ratio by 10-20% to 1unit:9g or 1unit:10g

Repeat the process to check whether the change was appropriate

Note: The lower the carbohydrate ratio the more insulin the pump will deliver to cover carbs. The higher the carbohydrate ratio the less insulin the pump will deliver to cover carbs.

Hypoglycaemia (hypo) or low glucose level

Pump therapy has been shown to improve glycaemic control without increasing the frequency of hypoglycaemia.

It is important to note that signs of hypo may change whilst on a pump; they can become more subtle.

The important thing to remember is to recognise when you are low and treat hypos as quickly and effectively as possible.

Causes of hypoglycaemia
  • Target glucose levels set too low
  • Activity without appropriate insulin adjustment or extra carbs
  • Overestimating carbohydrate at meals
  • Pump settings too high for individual requirements
  • Too much correction bolus for a high glucose level following a hypo
  • Alcohol
  • Stacking of insulin doses
  • Not using the bolus calculator
  • Errors when using the pump
  • Delivery of insulin when eating high fat/high volume meals
Symptoms of hypoglycaemia include

  • Hunger
  • Confusion
  • Headache
  • Increased heart rate
  • Numbness/tingling
  • Irritability
  • Dizziness
  • Slurred speech
  • Tremor
  • Blurred vision
  • Anxiety
  • Cold sweat
Treatment of hypoglycaemia

If glucose is 3.5 mmol/L and below with or without symptoms, take 15g rapid acting carbohydrate, such as one of the following:

  • 4-5 glucose tablets e.g. Dextrosol (3g carbs/tablet), Dextro Energy (3g carbs/tablet), Lucozade tablets (3g carbs/tablet), Glucotabs (4g carbs/tablet)
  • 200ml of smooth pure fruit juice
  • 1 x 60ml Lift / Glucojuice drink
  • 170ml of Lucozade Energy original
  • 2 x 25g tubes Dextrogel

Repeat the glucose measurement in 10 minutes and continue to check every 10 minutes until glucose level returns to target.

Suspending the pump will not prevent/treat hypoglycaemia because the action is not quick enough. Doing this can cause high glucose levels later.

If a pattern of low glucose levels is seen at a similar time of day please check your basal rates and/or ratio as above.

However, in the case of a night-time hypo (that was not the result of drinking alcohol, increased activity the previous day or an error in meal estimation) please immediately reduce the basal rate the following evening by 10-20% overnight, and discuss with your pump educator.

Steps to prevent hypoglycaemia

  • Always use the bolus calculator before meals
  • Enter the exact amount of carbohydrates eaten (avoid rounding up)
  • Check glucose levels regularly and always before driving, eating a meal and going to bed.
  • Do not go to bed with a glucose level less than 5.5 mmol/L within the first 2 weeks of commencing on a pump without eating a 10g carbohydrate snack.
  • If you are unable to eat a meal for which you have given a bolus of insulin remember to make up the carbohydrate in another way i.e. in a drink.
  • Increased activity increases your risk of hypoglycaemia. Please read section on activity.
  • Alcohol consumption will increase the risk of hypoglycaemia.
Possible causes and solutions for incorrect insulin management

We have listed below possible causes of hypoglycaemia and possible solutions to prevent this happening again:

Incorrect basal rate

  • Possible cause: Incorrect basal rate.
  • Possible solutions:
    • Check if the time on the pump is correct.
    • If you use different basal patterns, ensure it's the right one.
    • Too much basal for activity; a temporary basal may be needed.
    • Consider checking basal if there's a pattern of hypos.

Incorrect bolus given

  • Possible cause: Incorrect bolus given.
  • Possible solutions:
    • Check bolus history.
    • Ensure carbohydrate counting is accurate.
    • Check the timing of the bolus for food.
    • Consider the type of bolus used.

Increased activity

  • Possible cause: Increased activity.
  • Possible solutions:
    • Consider a reduced temporary basal for future activity.
    • Consider extra carbohydrates for future activity.

Hot weather

  • Possible cause: Hot weather.
  • Possible solutions:
    • Consider a different basal pattern for holidays or summer.
    • Consider a reduced temporary basal if the hot weather is short-lived.

Drinking alcohol

  • Possible cause: Drinking alcohol.
  • Possible solutions:
    • Consider a temporary basal overnight (up to 10am) if drinking more than 2 units.
    • Consider a carbohydrate bedtime snack.
    • Consider a reduced bolus at breakfast.

Incorrect insulin

  • Possible cause: Incorrect insulin.
  • Possible solutions:
    • Always check the following on a new insulin vial:
      • Insulin type
      • Strength
      • Expiry date
      • How it has been stored

  • It is important to share this information on correct hypo treatment with close family and friends so that they can assist you, if necessary, to treat a hypo safely.
  • Remember to carry quick acting carbohydrate with you at all times for treating hypoglycaemia.
  • Please contact your educator if you are having frequent, unexplained hypoglycaemia (more than 2-3 per week) or an episode of severe hypoglycaemia.

How to manage glucose levels which are below target but not hypo

Pre meal/snack:

When you enter a glucose level below target before eating your pump will deduct some insulin from the meal bolus to allow glucose level to rise back into target range. You may choose to give the bolus at the start rather than 10 minutes before.

If it is a large meal or high in fat it will take longer to digest so you may wish to split the bolus and deliver half at the start of the meal and the remaining half halfway through the meal.

In between meals:

Have a small carbohydrate snack to raise your glucose to an appropriate level without covering with insulin.

For example 5g of carbohydrates will raise your glucose level by 1-2 mmol/L, 10g by 2-3 mmol/L.

This flowchart outlines steps to take if glucose levels are ≤3.5mmol/L: consume 15g fast-acting carbs, recheck in 10min; repeat if still ≤3.5. If above, avoid long-acting carbs unless recent activity/alcohol; consider reducing basal rate.

It is recommended not to correct a high glucose within 6 hours following a hypo and you may have to manually override your bolus dose to achieve this.

Severe hypoglycaemia

Severe hypoglycaemia is classified as a hypo requiring someone else to help you treat the low glucose level i.e. you would not have been able to manage on your own.

Examples include:

  • A family member recognising your hypo when you have missed it and helps you to treat it
  • An unconscious hypo requiring a GlugaGen® injection
GlucaGen® Kit

It is very important that you have a GlucaGen® Kit at home and that someone in your household knows how to administer the injection. You can ask a healthcare professional to demonstrate how the kit is used. These kits will last until their stated expiry date if stored in the fridge and for 18 months if stored out of the fridge. Please remember to mark the date on the kit when you have removed this from the fridge if you decide to keep it out of the fridge.

We also suggest you carry a GlucaGen® Kit when you travel.

GlucaGen® Kit

If a GlugaGen® injection has been administered:

  • It can take 10-15 minutes to regain consciousness
  • It is very important that once you are able consume 20g of rapid acting carbohydrate e.g. 200mls pure fruit juice or 200mls normal cola and follow this with 40g slower acting carbohydrates e.g. 2 slices of bread or 4 digestive biscuits. This additional carbohydrate must not be covered with insulin.
  • It is worth noting you may feel or be sick after the GlucaGen® injection. If this happens, then you will need to ensure you have the amount of carbohydrate listed above again. If you feel unable to eat, you can have carbohydrate in a drink form instead which you can sip slowly.

If no-one in your household feels comfortable using the GlucaGen® kit, or is worried you are taking too long to regain consciousness, they should call an ambulance.

It is very important that you make your diabetes team aware of any severe hypos that occur once commencing insulin pump therapy.

Urgent advice: Severe hypo - When to call

Please call the diabetes out of hours (Mon-Fri 4pm to 11pm and 6am to 9am, weekends and bank holidays 6am to 11pm) emergency number on 01223 960993 if you (or your relative/carer) require support during or following a severe hypo.

Hyperglycaemia

Occasional highs are not thought to cause significant harm, though they can be frustrating. If you see a pattern with high glucose levels you may benefit from doing a basal or bolus review to identify a possible cause.

Common causes of hyperglycaemia

Incorrect basal rate

  • Check time on pump correct
  • If you use different basal patterns are you using the right one?
  • Consider basal review

Incorrect bolus given

  • Check bolus history
  • Check carbohydrate counting accuracy
  • Check timing of bolus for food

Less active/more stress/ currently unwell/ menstrual cycle

  • Consider using an increased temp basal rate if short-lived

Cold weather/high altitude/dehydration

  • Consider a different basal pattern for holidays or winter
  • Consider an increased temp basal rate if short-lived
  • Ensure adequate hydration

Insulin

  • Always check a new insulin vial for damage, the use by date, strength, correct insulin type.
  • How long has your insulin been out of the fridge, especially if hot weather?

Blocked cannula/ faulty set

  • Are you due a set change?
  • Did your glucose levels rise with a recent set placement?
  • Is the infusion site wet?
Symptoms of hyperglycaemia

  • Thirst and dry mouth
  • Nausea
  • Urgency to urinate frequently
  • Vomiting
  • Frequent urination especially at night
  • Dry or flushed skin
  • Impaired vision
  • Poor appetite
  • Abdominal pains
  • Muscular pains
  • Difficulty breathing
  • Apathy
  • Odorous breath
  • Fatigue, weakness
Troubleshooting the pump

If you are unsure of the cause of the high glucose levels, we would recommend following the guidelines below:

Circular flowchart for troubleshooting insulin pump issues: check tubing, insulin, reservoir, cannula, pump suspension, connections, site condition, priming, and leaks.

  1. Check tubing for air bubbles.
  2. Correct insulin / is it in date?
  3. Empty reservoir?
  4. Cannula bent or dislodged?
  5. Pump suspended?
  6. Infusion set connected properly?
  7. Set in more than 2-3 days?
  8. Set in lumpy site or scar tissue?
  9. Infusion set primed or filled?
  10. Are there leaks in the tubing?

Carry out a self-test to check that the pump is functioning properly. If you are concerned that the pump may not be working, please ring the manufacturer’s pump support line immediately.

Reducing the risks of hyperglycaemia

  1. Checking glucose levels 4-6 times daily (additional checks will be needed when unwell or exercising or pregnant)
  2. Using a correction bolus pre meals and pre bed as needed
  3. Changing the infusion set every 2-3 days
  4. Checking the cannula site regularly
  5. Checking insulin expiry date and use within 28 days if kept at room temperature. Be aware hot temperatures can cause insulin to degrade faster
  6. Accurate carbohydrate counting
  7. Using the bolus calculator

If you have forgotten your meal bolus and remembered 2 hours later because your glucose levels are high just take a correction dose rather than cover the carbs.

Hyperglycaemia treatment
Flowchart for managing high blood glucose and ketone levels with an insulin pump: check glucose and ketone levels, give correction boluses, recheck levels, and follow sick day rules.

Consider:

  • Are you ill?
  • Stressed?
  • Hormonal?
  • When did you last change your set?
  • Did you forget to bolus

If glucose is above target and ketones are less than 1.5 mmol/L or + urinary ketones:

  • Use the pump to give a correction bolus (your pump will calculate).
  • Recheck glucose in 1 hour.

If glucose stayed the same/risen further and ketones are less than 1.5 mmol/L:

  • Give a correction via a pen or syringe, change the infusion set/reservoir/pod and site. Check insulin pump (self-test).
  • Recheck glucose again in 1 hour.

If glucose is falling:

  • Carry on as normal, but monitor glucose (and ketones if glucose is above 14 mmol/L) more frequently over the next 4–6 hours.

If glucose stays the same/risen further and ketones are less than 1.5 mmol

  • Use the pump to give a correction bolus.
  • Consider using an increased TBR (e.g., 120%).
  • Recheck glucose again in 1 hour.

If glucose stayed the same/risen further and ketones are more than 1.5 mmol/L:

  • Follow sick day rules.

If glucose is above 14 mmol/L and/or ketones are more than 1.5 mmol/L or ++ urinary ketones:

  • Follow sick day rules

Sick day rules and diabetic ketoacidosis (DKA)

A sudden onset of high glucose levels could become life threatening if not treated quickly.

There are two common causes of rapid onset hyperglycaemia / DKA.

  1. Pump/set failure
  2. Illness

Monitoring your glucose levels frequently allows you to detect any significant changes in your glucose and therefore respond quickly.

When you are unwell, it is likely that your glucose levels will run higher because you become insulin resistant (caused by stress hormones) and need more insulin than normal. This response may occur even before you notice that you are unwell.

Insufficient insulin means the body cannot use glucose for energy and so fat is used as an alternative source. This breakdown of fat produces ketones and if the body cannot dispose of these ketones quickly enough they can build up in the blood to a harmful level. This is known as DKA and if left untreated, this can progress to coma or even death.

People using an insulin pump are more at risk of DKA in the event of a pump failure or failed cannula/set (because a pump uses quick acting insulin which is only active for 4 hours).

Actions to treat DKA

  1. Take extra insulin (see sick day rules flowchart)
  2. Drink plenty of sugar free fluid (100-200mls water per hour)
  3. Do extra monitoring of glucose and ketones including overnight
  4. Treat and seek help for the cause of your illness

When unwell or you have 2 consecutive glucose readings above 14 mmol/L, always check for ketones and if present they should NEVER be ignored!

Preventing diabetic ketoacidosis (DKA)

Things to have to hand at all times to prevent Diabetic Ketoacidosis (DKA)

  • Quick acting insulin pen (in date)
  • Blood glucose meter + strips
  • Blood ketone meter + strips (in date)
  • Extra infusion set and reservoir
  • Batteries

When you are unwell you will need to monitor your glucose levels more frequently, usually every 2-4 hours depending on levels. In addition to this, you will also need to check your ketone levels every 2-4 hours, drink plenty of water (100-200mls per hour) and give additional insulin more frequently than usual. The following guidelines below will help you to work out how much more insulin you will need.

When you are unwell you will need to monitor your glucose levels more frequently, usually every 2-4 hours depending on levels. In addition to this, you will also need to check your ketone levels every 2-4 hours, drink plenty of water (100-200mls per hour) and give additional insulin more frequently than usual. The following guidelines below will help you to work out how much more insulin you will need.

Sick day rules flowchart
Flowchart for managing high blood glucose and ketone levels with an insulin pump: check glucose and ketone levels, give correction boluses, recheck levels, and follow sick day rules.

If glucose is higher than 14 mmol/L, you are unwell, or blood ketones are greater than 1.5 mmol/L (or urinary ketones+++):

Ensure your infusion set is working properly. If you have any doubts, change the set and give a quick-acting insulin correction using a quick-acting insulin pen.

Ketone Levels

  • Ketones negative/trace (below 1.5 mmol/L):
    • Drink plenty of sugar-free fluids (minimum 200ml per hour).
    • Take a correction as suggested by the pump and start a TBR of 125% initially for 6 hours.
    • Re-check glucose and ketone levels at least every 4 hours if ketones remain below 1.5 mmol/L.
  • Ketones 1.5-3.0 mmol/L:
    • Drink plenty of sugar-free fluids (minimum 200ml per hour).
    • Give a correction every 2 hours of 10% of your average total daily dose of insulin and start a TBR of 150% initially for 6 hours.
    • Re-check glucose and ketone levels every 2 hours.
  • Ketones more than 3.0 mmol/L:
    • Drink plenty of sugar-free fluids (minimum 200ml per hour).
    • Give a correction every 2 hours of 20% of your average total daily dose of insulin and start a TBR at 175% initially for 6 hours.
    • Re-check glucose and ketone levels every 2 hours.

Additional Steps

  • If ketones are negative and glucose is reducing but still greater than 14 mmol/L:
    • Continue 125% TBR and give correction if suggested by the pump.
    • If glucose is rising but ketones are negative, consider increasing TBR by another 10-20%.
    • If glucose is below 14 mmol/L, consider reducing or stopping TBR.
  • If ketone levels are reducing:
    • Continue with current settings.
    • If glucose is rising but ketones are reducing, try increasing TBR by another 10-20% and give correction if suggested by the pump.
  • If ketone levels are rising:
    • Consider increasing TBR to 200%.
  • Emergency:
    • Attend A&E if you are vomiting and unable to keep fluids down, or if you are unable to control your glucose or ketones.
    • Contact the Emergency Out of Hours Service on 01223 960993.
How to work out 10% and 20% of your Total Daily Dose (TDD) of Insulin

  1. Work out your TDD – this includes all your basal, bolus and corrective insulin in 24hrs
  2. This information can be found in the history menu of your pump (use the 7 day summary). Alternatively you can get this information from your pump upload
  3. An easy way to work out 10% of your TDD is to move the decimal point once to the left… e.g. if TDD = 34units then 10% = 3.4units
  4. An easy way to work out 20% of your TDD is to move the decimal point once to the left and times it by 2… e.g. if TDD = 34units then 10% = 3.4units x 2 = 6.8units
  5. Or refer to the image below as an easy guide.
Table showing how to calculate 10% and 20% of your Total Daily Dose (TDD) of insulin, with columns for TDD values, 10% additional units, and 20% additional units.
Your diet when following sick day rules

If you cannot eat normally, try a light diet and eat smaller amounts more frequently e.g. every 2-3 hours. Examples include:

  • Bread or toast with soup/egg
  • Breakfast cereal
  • Crackers/crisp breads/plain biscuits
  • Milky puddings or yoghurt
  • Milk or fruit juice

This can be supplemented with carbohydrate containing fluids such as milky drinks and fruit juices. Aim to consume a minimum of 30g carbohydrate every 6-8 hours. Cover this carbohydrate with your normal insulin bolus.

If a light diet is not tolerated, take sugary drinks in small amounts more frequently e.g. 10-15g carbohydrate taken every 1-2 hours for example:

  • Normal fizzy drinks (flat – may be tolerated better)
  • Sugared drinks e.g. pure fruit juice, cordial, milk
  • Lucozade Original
  • Ordinary jelly

Medicines

Tablet medications often contain very small amounts of lactose but will not significantly impact glucose levels (usually <2g of lactose per day). Most liquid medications are available in a sugar free form but some liquids may contain significant amounts of sugar. A single dose of sugar containing medications is unlikely to significantly impact glucose levels. Discuss the availability of sugar free medicines with your pharmacist (including over-the-counter medication).

Physical activity and exercise

Now that you are on your insulin pump, you will hopefully find activity and exercise can be more easily managed because you can be a lot more creative and flexible with the way the insulin is delivered. Unfortunately, there is no one strategy that will work for everyone so it does require you to monitor your glucose levels and try to spot patterns in how your glucose levels react to the activities you do. In time, and with a bit of practice, it will hopefully work well for you but do use your insulin pump educator for support as it can be challenging to get right.

If you exercise regularly and/or to a high level then you may like to ask the team for the ‘Managing Exercise on an Insulin Pump’ guide for more detailed advice.

The first step in understanding how to best manage physical activity is to try to figure out how your body responds to it. Do your glucose levels drop when you’re active or in some situations do your glucose levels rise? Understanding this part will help you determine how to set the pump to cope with this.

For all activity, it is considered safe to exercise with glucose levels between 7-15 mmol/L and monitor closely. If you have ketones above 1.5 mmol/L then you should absolutely not exercise but refer to the pump sick day rules. If you have a trace of ketones (0.6-1.5 mmol/L) then you should restrict your exercise to less than 30 minutes of gentle activity.

Using the temporary basal rate (TBR) to manage activity

This is one of the best features of the pump because it allows you to temporarily turn the pumps basal rate ‘up and down’ depending on what you want the pump to do. For example:

My glucose levels drop when I go shopping/running/walking etc:

You could try setting the TBR to 50% of the normal basal rate for the duration of the time that you are active. We recommend setting TBR at least 60 minutes before you are active so that the insulin levels can reduce in time. E.g. If your shop is for about an hour at 2pm then set the 50% TBR for 3 hours from 1pm – one hour before, one hour during and one hour after the activity has stopped to allow your body to recover.

My glucose levels go up when I exercise

If your glucose levels consistently go high when you do certain sports (e.g. during competition or a very adrenaline fuelled sport) then one way to manage this might be to set a TBR increase for the duration of the activity. As above, we recommend you set the TBR to start one hour before, one hour during and then on recovery for an hour until you see your glucose coming down to normal.

With both of these strategies, it will take practice to get the TBR rate right for the different scenarios. Your individual fitness, insulin sensitivity and exercise routines will all effect how your glucose levels react to activity. The key is to try to remember to set the TBR 60 minutes before the start of the activity and that the effect of the exercise can last for a while afterwards (several hours in some cases).

Making changes to the bolus insulin

You may find that you also need to change the bolus (meal time) insulin to cope with your exercise as well as the TBR settings. If you can avoid exercising within 2-3 hours of taking a bolus of insulin then evidence has shown that this can help avoid unpredictable swings in your glucose levels (high and low levels). However, if you do want to exercise within 2-3 hours of taking your bolus insulin

then you may need to reduce this dose to prevent your glucose dropping (otherwise you are exercising at the peak of your insulin action).

For example, you are planning on going for a walk at 9am, and at 8am the pump wants to give you a 6 unit bolus for your breakfast. You may want to try reducing the dose by 50%, in this case by 3 units. You may need to take more or less off your bolus dose of insulin prior to exercise but this is a good place to start.

Managing recovery from exercise

Depending on how much glucose your body has used during an activity effects how long afterwards your body may take to recover. For longer and/or more intense exercise sessions you may notice your body taking up glucose (you may find you are having more lows or needing to eat more) for several hours after you have stopped. This is called delayed glycogen replenishment. This means that your body is trying to replenish the stores of glucose it has used during the activity which can cause hypoglycaemia afterwards. The delayed affect can happen overnight, especially if you have:

  • Started a new activity that day
  • Exercised for 2-4 hours
  • Done any high intensity exercise

Even if your glucose levels are high directly after exercise, they can still drop several hours later. Try setting a TBR reduction, for example a 20-30% reduction (set TBR at 70-80%) for 6 hours overnight to help manage this.

Carbohydrate for exercise

You may find that altering your insulin isn’t enough to cope with your activities. In some cases you may need extra carbohydrate as well.

The table below details type of carbohydrate based on type of activity, but you may need to work out the amount you need for you activity through practice. You may find need a combination of both type of carbohydrate depending on what you are doing. Have a go at experimenting and see what works best for you.

Carbohydrate suggestions for exercise

Fast release carbs (shorter sessions/events):

  • Dextrose (4 sweets): 12g
  • Energy Sports bar (each): 25g
  • Gatorade (250ml): 15g
  • Lucozade Sport (100mls): 6.4g
  • Apple juice (120ml): 15g

Slower release carbs (longer sessions/day events):J

  • Jaffa Cake (each): 10g
  • Cereal bar (each): 22g
  • Banana (medium): 15-20g
  • Fig roll (each): 14g
  • Bread roll (50g): 25g
Taking the pump off for exercise

In some situations you may want to take the pump off, e.g. for swimming, contact sports etc. You can do this for up to 60 - 90 minutes. Taking it off for much longer than this will cause your glucose levels to rise. Refer to ‘Taking the pump off’ on page 34 for guidance on this.

Further reading

Hopefully this section has provided you with some ideas, information and advice around managing exercise with your insulin pump. For more general reading around diabetes and managing exercise then you may find the below references useful:

Books

  • Type 1 Diabetes – Clinical Management of the Athlete by Ian Gallen
  • Getting Pumped! A Diabetes and Exercise Guide for Active Individuals with Type 1 Diabetes by Michael Riddell

Websites

Taking the pump off

There may be times when you would like to remove/disconnect from your tethered insulin pump temporarily such as swimming, sex and going on holiday.

Insulin pumps should not be disconnected for more than 1–2 hours unless you follow advice below.

Off the pump for: Up to 90 minutes

  • Check glucose levels before disconnecting the pump and give a correction if needed using the pump.
  • If eating, use an insulin pen to give a quick-acting insulin bolus to cover carbohydrates.
  • When you reconnect the pump, check your glucose and give a correction if necessary.

Off the pump for: Up to 4 hours

  • Check glucose before disconnecting and give a correction if needed using the pump.
  • At 2 hours after disconnecting, use your insulin pen to give a bolus of quick-acting insulin equal to the amount of basal insulin you have missed.
    • Example: if your basal rate is 1 unit/hour, give a bolus of 2 units.
  • If eating, use an insulin pen to give a quick-acting insulin bolus to cover carbohydrates.
  • When you reconnect the pump, check your glucose and give a correction if necessary.

Off the pump for: Up to 12 hours

  • Check glucose before disconnecting the pump and give a correction if needed using the pump.
  • If eating, use an insulin pen to give a quick-acting insulin bolus to cover carbohydrates.

Follow with either:

  • Every 2 hours, use your insulin pen to give quick-acting insulin equal to the missed basal amount
    or
  • Take a dose of intermediate-acting insulin (Insulatard, Levemir or Humulin I) at the point of disconnecting that is equal to your basal insulin dose for the next 12 hours.
    • If you reconnect your pump before the 12 hours, run a 0% temp basal for the remaining time.

Finally:

  • When you reconnect the pump, check your glucose and give a correction if necessary.

Off the pump for: 24 hours or longer

  • Check glucose before disconnecting the pump and give a correction if needed using the pump.
  • If eating, use an insulin pen to give a quick-acting insulin bolus to cover carbohydrates.

Follow with one of the following:

  • Every 2 hours, use your insulin pen to give quick-acting insulin equal to the missed basal amount
    or
  • Take a dose of intermediate-acting insulin (Insulatard, Levemir or Humulin I) at the point of disconnecting that is equal to your basal insulin dose for the next 12 hours.
    • You will need to repeat this injection approximately 12 hours later.
    • If you reconnect your pump before the 12 hours, run a 0% temp basal for the remaining time.
      or
  • Take a dose of long-acting insulin (Lantus) at the point of disconnecting that is equal to your basal insulin dose for the next 24 hours.
    • If you reconnect your pump before the 24 hours, run a 0% temp basal for the remaining time.

Finally:

  • When you reconnect the pump, check your glucose and give a correction if necessary.

Please note:

  • If you disconnect your insulin pump for more than 4 hours close monitoring of glucose levels is recommended
  • There is no need to suspend the pump when disconnected, but should you decide to do this is disconnected for extended durations you may wish to re-prime the line to ensure the tubing is filled prior to reconnecting.
  • We would recommend that you discuss any plans to disconnect from the pump with the pump team beforehand and plan ahead where possible. Disconnecting yourself from the pump puts you at a higher risk of developing high glucose levels and forming ketones /DKA.

When out and about

We would encourage you to inform friends, colleagues and family members that you are using an insulin pump and have Type 1 diabetes. There is no need to teach them how to use the pump BUT it is important to tell them what to do in an emergency, and where to find spare supplies.

What your colleagues/friends/relatives need to know

  1. How to recognise and support you treating a hypo
  2. where your pump, insulin and hypo supplies are kept
  3. who to contact for help and when to contact them
Supplies to be kept at work and/or carried with you if more than 1 hour away from home
  1. Glucose meter/spare sensor (if using)
  2. ketone meter and/or ketone strips
  3. spare reservoir and infusion set x 3 (with inserter) or pods
  4. spare batteries
  5. quick acting insulin pen
  6. background / intermediate acting insulin if you are travelling away from home overnight
  7. copy of sick day rules
  8. copy of your pump settings
  9. contact numbers for family, pump team and pump manufacturer
  10. hypo treatment and extra carbohydrate containing snacks

Travel

You may find the link on the Medtronic website helpful to provide tips for managing travel. Traveling with an Insulin Pump | Medtronic (medtronicdiabetes.com) (opens in a new tab)

Ahead of travelling contact the pump team for a travel letter to support you carrying your insulin pump supplies, sharps and liquids through security. The pump team will arrange this letter free of charge. Please contact us, if possible, 2 weeks prior to your departure.

Insulin pumps can be damaged by being passed through certain types of security screening devices in airports such as X-ray machines and whole body scanners. Airport security staff should provide users of insulin pumps with suitable safe screening options.

Check with your pump manufacturer for guidance about flying with your pump.

If you are travelling to a hot/very cold climate or will be staying at altitude contact your pump team for support as you are likely to need adjustments to your settings.

Remember to change the time on the pump when you reach your destination as well as when you return to the UK. For very long haul travel e.g. to Australia, it may be worthwhile making small changes to the time every 6 hours.

Travel can be very stressful and therefore you may need to run an increased temp basal to ensure your glucose levels are stable. Check glucose levels frequently and correct where necessary. Also remember to drink plenty of fluid.

Extra supplies for travelling

It is recommended that you take twice the amount of supplies (see above re supplies to carry if more than 1 hour from home) that you think you will use. Trips can be extended for reasons beyond your control.

Where possible divide your supplies with someone who is travelling with you or across two bags in case of theft or loss.

You will also need to carry quick acting and background insulin with you for emergency use if the pump fails. Please call the pump manufacturer in the event of failure as they may be able to courier a replacement pump to you depending on where you are in the world.

It may be worth contacting your pump manufacturer well in advance to see if they have spare loan pumps for holidays in case of pump failure.

We are smoke-free

Smoking is not allowed anywhere on the hospital campus. For advice and support in quitting, contact your GP or the free NHS stop smoking helpline on 0800 169 0 169.

Other formats

Help accessing this information in other formats is available. To find out more about the services we provide, please visit our patient information help page (see link below) or telephone 01223 256998. www.cuh.nhs.uk/contact-us/accessible-information/

Contact us

Cambridge University Hospitals
NHS Foundation Trust
Hills Road, Cambridge
CB2 0QQ

Telephone +44 (0)1223 245151
https://www.cuh.nhs.uk/contact-us/contact-enquiries/