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Cleft.NET.East is one of nine specialised cleft services across England and Wales. We are a regional network committed to providing high quality care to children, adults and their families affected by clefts, who live in the East of England​.

Non-urgent advice: Covid statement

Following a continuing rise in the number of seriously unwell Covid-19 patients being admitted to our hospitals, Cambridge University Hospitals Trust has taken the difficult decision to reschedule non-emergency surgery and some outpatient appointments.

At Cleft Net East we anticipate that our service will be disrupted for the next few weeks, and will continue to respond to the rapidly changing situation. Please understand that the safety of our patients, their families and our staff is our priority.

Patients who have been affected will be contacted by the team. In outpatients, we have taken the decision to offer virtual and telephone appointments as the default and some face-to-face appointments will be rescheduled.

We understand that changes and delays in treatment may be distressing for all involved. Whilst our service is not able to run as normal, we are still here to support you however we can.

Previous experience in restarting the service following the initial wave of the pandemic has shown the team to be highly responsive and flexible around our patient’s needs.  We have developed solid processes to ensure that when the time comes we are able to act efficiently and ensure that care is provided where most needed.

Should you have any questions or need advice during this time please do not hesitate to contact us via email at or, if this is not possible, please telephone 01223 596272.

Further information and support can be found via the CLAPA charity website

Attend Anywhere video consultation

Did you know your outpatient appointment for this service may now be done by video consultation using Attend Anywhere. This enables you to be able to attend your appointment from home, saving you time and money.

Find out more about outpatient video appointments

We aim to work together with you in your child’s care. As your child grows up, different members of our specialist team will become involved at different times.

We are a multi-professional, specialist team of clinicians who work closely together to provide high quality care for all patients within our network. Our team includes Cleft Surgeons, Clinical Nurse Specialists, Speech and Language Therapists, Audiologists, Orthodontists, Paediatric Dentists, Clinical Psychologists, Administration staff, Paediatricians and Medical Photographers.

In addition to the core team, we have clinical support and input from Clinical Geneticists, Paediatric Dental Nurses, Ward Staff, and Anaesthetic and Theatre Staff. 

We work closely with your local healthcare team.


New baby or antenatal mother referrals

If you wish to refer a new baby or antenatal mother, please phone the nursing secretary on 01223 596 272. At weekends and bank holidays please phone this number to access the on call Clinical Nurse Specialist.

You can be referred to Cleft.NET.East if you fall in the east of England catchment area. This includes Cambridgeshire, Norfolk, Suffolk, Hertfordshire, Bedfordshire, Peterborough and Northamptonshire.

Children's referrals (Speech and language therapy)

If you wish to refer a child for speech and language therapy please contact your community speech and language therapist or your GP who will arrange a referral.

Adult referrals

If you are an adult wishing to have further assessment or treatment by the cleft team, please ask your GP or dentist to write to us.