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Surgical and Medicine - Ward D2 (paediatrics)

Paediatric Wards

Ward D2 is a 22-bed children's ward caring for children and young people aged 0-16 years with a wide range of medical conditions.

Welcome to D2

Ward D2 entrance, parents room and room
D2 entrance, parent's room and bed space

Getting here and parking

We have two main car parks for our patients and visitors (Car Park 1 and Car Park 2), and a number of disabled bays.

Access Travel and Parking for more information.

Resident parents/carers can get a discounted price on the car park. Please ask a member of staff to stamp your parking ticket and take it to the car park office desk to get the discounted price.

CUH Directions mobile app

Our CUH Directions app helps you find clinics, wards, and facilities at Addenbrooke’s and the Rosie hospitals.

CUH Directions – mobile app

On your arrival

Your allocated nurse will show you around the ward and ask for information about your child to ensure they give appropriate care. You will be allocated a bed or cot and you will have the opportunity to sleep next to your child.

Infection control

Please help prevent the spread of infection by:

  • Washing your hands
  • Using hand gels when entering or leaving the ward
  • Do not come to hospital if any contagious illness, i.e. gastroenteritis

We can only accommodate one parent/carer to be resident on the ward overnight. Please ask your nurse about alternative accommodation if necessary, although this is subject to availability and is not guaranteed. Please note that we cannot allow parents to sleep in any other area on the ward.

Other hospital accommodation

We have a range of onsite accommodation available to keep another parent/carer nearby.

Emergency Accommodation

There are eight twin rooms available for short stay emergency admissions, with priority given to families with patients admitted to critical care wards.

Please speak to the nurse caring for you if this is something that would benefit your family.

This option can only be booked after 17:00 with priority going to relatives with patients admitted to critical care. Once the duration of your admission is known, alternative arrangements will need to be made.

Acorn House

Acorn House supports families with a sick child being treated at Addenbrooke’s by giving them a welcoming and supportive place to stay.

There are 15 family bedrooms (including 1 disabled access), a large fully equipped communal kitchen/dining area, a playroom, a quiet room, and a courtyard with a garden table.

Please note, priority will be given to Intensive Care.

Elsworth House

Elsworth House provides temporary, on-site accommodation for families of patients or those who are awaiting procedures and need to be closer to the Hospital. Please speak with the nurse caring for you if you this option would suit the needs of your family.

There may be cost implications.

Pemberton House, Frank Lee Centre

Pemberton House is a guest house for relatives of patients who are in hospital. It is located next to, and is managed by, the Frank Lee Centre. The guest house has 9 bedrooms - 8 twin rooms and 1 single room, including downstairs rooms that are suitable for relatives with mobility issues.

Rooms can be booked by calling 01223 868300.

There may be cost implications.

Elsworth House accommodation
Elsworth House accommodation
D2 parent's room
D2 parent's room

Keeping children safe in hospital

Information for families, including guidance on ward security, preventing falls and safer sleep for babies.

Keeping children safe in hospital

Ward routine

7:30-8:00 Nurse handover Changeover of nursing staff.
8:00 Breakfast We provide breakfast for all parents/carers and meals for breastfeeding or chestfeeding parents.
12:00 Lunch time Lunch time for children and breastfeeding or chestfeeding parents.
12:30 Safety Huddle Nurses re group at the nurses station to regroup prior to the remainder of the shift and discuss important messages and patient/parent/carer concerns.
17:00 Dinner Dinner time for children and breastfeeding or chestfeeding parents.
19:00 Sleep time preparation It’s time to prepare for sleeping time. Lights down and TV’s off or headphones on.
20:00 Nurse handover Changeover of nursing staff. Visitors must have all gone home and children should be ready to sleep.

Our team

Find out who is who by uniform
C3 uniforms and their meaning

Facilities

Parent’s room

The parent’s room is a child-free zone, enabling all parents to have some space away from the children.

There are facilities for parents to make drinks, store and prepare their own food. There is also a fridge, freezer and microwave. We ask that parents label their food with their name and date before placing in the fridge/freezer.

Please note: hot drinks are not allowed onto the ward unless in a cup with a lid.

D2 parent's room
Low stimulus room

We have a dedicated side room designed to provide a quiet, low stimulus environment when things get overwhelming. It features sensory lighting as well as calming decor and built in TV.

Please note: this is a singular, shared resource and it may not always be available.

Toilets and washrooms

We are equipped with:

  • 1 cubicle toilet/shower room for children
  • 1 disabled bathroom with nappy changing facilities
  • 1 cubicle toilet for children
  • 1 toilet/shower room for parents/carers
  • 1 ligature-light toilet and shower for all

Sometimes we close off toilets for specific patients so please look out for signs on the doors specifying they are for certain rooms only.

There is a linen cage placed opposite A bay. This has towels, bedding and pillows, please help yourself. There is a linen skip for your used hospital linen in the parents toilet shower room - please inform staff if it is full.

There is a baby bath available if required. Please do not leave your child unattended in the bath.

TV and Wi-Fi

Basic TV channels are free from 0700-1900.

Further channels/film can be bought. Turn on the TV and follow the instructions.

Find out more about the Hospedia bedside system.

Play team have portable DVD players with various films available on request.

The volume on televisions are set for use with headphones only, which can be provided on request. Each television is able to support two sets of headphones so you can watch / listen with your child.

There is free wi-fi available using ‘CUH_WIFI’.

Bed spaces

D2 is a 22 bedded children's ward.

Allocation of ward and/or bed space is based on the clinical need of all patients and allocation decisions are the responsibility of the nurse in charge, in conjunction with the patient flow manager. You may be asked to move to another ward or bed space in order to accommodate the changing clinical requirements of the department.

We cannot guarantee a particular ward, bed space or cubicle to any patient. The nurse in charge’s decision will be final, based on the best interests of all patients.

D2 bed spaces
Playroom

The playroom is open from 9:00 for fun and laughter. Here the nursery nurses and play specialists will plan a range of activities for your child such as games, toys, puzzles, arts and crafts. There is also an outside play area for use.

D2 Play room
Teenage room

We are aware that teenagers have different needs, so we have a teenage room available for those aged 12 and over. Here they can listen to music, access video games, watch TV/DVDs or just get away from the adults!

D2 Teenage room
Garden

We have a large outdoor space where you can play a game, including table tennis or just relax and have a little quiet time enjoying the fresh air away from the bedspace.

D2 Garden
Food Court

The concourse is also on level 2 (ground floor) and there are lots of shops open all week including the weekend.

Costa is open 24/7. M&S is open 6:30 until 22:00 weekdays and 7:00 until 21:00 on the weekends.

There is also a seating area inside and outside in the concourse.

There are some vending machine outside the ward that sell snacks and drinks, these are card only.

CUH concourse

Meals

A member of staff will offer your child breakfast, lunch and dinner. Hot meals and sandwiches are available.

Breakfast is served from 7:30, Lunch is served from 12:00 to 12:30, and Dinner is served from 17:00 to 17:30.

We keep a supply of sandwiches, biscuits and fruit on the ward at all times. If you're off the ward at meals times we can order a hot meal from our kitchen. Please note that there is a limited selection.

Breakfast is provided for resident parent/carer. Lunch and dinner are only provided for breastfeeding/expressing parents.

Patient Breakfast / Lunch / Dinner
Parent/carer Breakfast
Breastfeeding/expressing parents Breakfast / Lunch / Dinner

Please inform a staff member if your child has any dietary requirements (e.g., Halal, gluten-free) as soon as possible and we can order food from a special diet menu.

We have a supply of sweet and savoury purees for various stages of weaning. If a meal is missed, ask a staff member about available options.

Milk

We can provide some supplies of infant formula milks.

If your baby prefers a different infant formula, you are welcome to supply your own in a ready to feed formula. We are unable to allow powdered formula to be made at the bedside due to the environment.

If your child requires a prescribed formula feed for medical reasons, please let us know as soon as possible as this will need to be prepared in the specialist feed kitchen by designated staff.

Breastfeeding

Breast pumps and equipment are available for expressing milk, and washing and sterilising facilities are in the parent’s room. We have fridge and freezer storage options for expressed breast milk, please discuss with staff which option is best.

You are welcome to breastfeed here, please speak to a member of staff if you require any assistance or breastfeeding support during your stay. Our staff can offer help or signpost you to available resources.

Play Team

On D2 we have our play team (in purple tops) whose role is to support your child’s stay in hospital through play and distraction. They are available during daytime hours however; this will vary day to day.

The play team can offer a variety of age-appropriate toys, games as well as arts and crafts to help stimulate and distract your child. You will find a variety of books in the playroom and teen room which can be accessed at all times.

Timetable of care and therapeutic play

If your child is in hospital for a long term the play team can work with the wider MDT (Multi Disciplinary Team) to create a timetable of care.

D2 have a play specialist who can offer therapeutic play. If your child is about to have a procedure, they will explain this in a more in a way they understand, giving your child the opportunity to look at the medical equipment in a relaxed play environment with the aim to make them feel more comfortable. The play specialist can also provide distraction during a procedure.

If you feel your child could benefit from this, please ask a member of staff.

Find out more about the Play Team.

Doctor's ward rounds

We have many different teams caring for children on D2. Times for ward rounds vary according to speciality - please ask the nurse caring for your child when this will be.

Please note, out of hours and at weekends, if you wish to speak to a member of the medical staff this can be arranged, but please understand that these doctors are unlikely to be those who normally look after your child and so may not be able to provide detailed information. They may also be busy with emergency duties and may not be readily available to meet with you.

Please note, you may not see your consultant everyday.

Security

Please keep your belongings to a minimum and store them in your bedside locker. For your own health and safety, please let a member of the ward staff know if you leave the ward at any time. To ensure the safety of our patients, please do not let other people you do not know enter the ward with you - all visitors must ring the intercom and speak to a member of staff.

Clothing and laundry

Relatives/friends take responsibility for laundering clothes. Please bring in nappies and clothes for your baby, plus your own toiletries if you plan to stay with your infant or child.