CUH takes part in many nation-wide surveys and studies to help improve patient care across the NHS.
Urgent and Emergency Care Survey - 2024
Cambridge University Hospitals is participating in the 2024 national urgently and emergency care survey 2024. This survey is part of a national programme to improve patients’ experience of A&E services. The findings will help us understand what is good about patient care and where improvements are needed. The survey is published annually.
It is your choice whether to take part in the survey and your answers will be kept confidential. If you are selected to take part, the hospital will send your contact details to Picker, the CQC approved organisation which manages the survey for us. If you do not wish to take part or have any questions about the survey, please contact: Patient Engagement and Surveys team, 01223 274874 (cuh.patient-experience@nhs.net).
More information can be found on the Urgent and Emergency Care Survey website:
Adult National Cancer Survey - 2023
Cambridge University Hospitals is participating in the 2023 national adult cancer patient experience survey (CPES).
At the NHS, we want our patients to have the best experience possible and having continuous patient feedback is crucial in helping us deliver what patients want and need.
The national Cancer Patient Experience Survey (CPES) asks for feedback from cancer patients (16 years and over*), to inform and improve local cancer services across England. Those who were treated for cancer as an inpatient or day-case, and left hospital in April, May or June 2023, will be invited to take part in the survey.
The survey takes no more than 20 minutes to complete and can be done online, on paper, or over the phone. If you need support completing the survey or need it made available in another language, you can call the free helpline number: 0800 103 2804. ES
The NHS and cancer charities use the results to understand what is working well and which areas need improvement. The results enable them to identify national and local priorities and work with patients and partners to deliver change.
The survey is anonymous, and all personal data will be kept safe.
The results of the survey will be available in Summer 2024.
For more information on the survey and how to access help and support in completing it, please visit www.ncpes.co.uk (opens in a new tab).
It is your choice whether to take part in the survey, and your answers will be kept confidential. If you are invited to take part, the hospital will send your contact details to Picker.
If you do not wish to take part, or have any questions about the survey, please contact: Patient Engagement and Surveys Team: 01223 274874 (cuh.patient-experience@nhs.net)
Under 16 Cancer Patient Experience Survey for Children
Help us improve cancer care
NHS England and NHS Improvement may invite you to take part in the cancer survey for children and young people and their parents and carers. This is part of a national programme to improve care and patients’ experiences.
It is your choice whether to take part in the survey, and your answers will be kept confidential.
If you are invited to take part, the hospital will send your contact details to an independent research organisation, Picker, which is carrying out the survey on behalf of NHS England and NHS Improvement.
If you do not wish to take part, or have any questions about the survey, please contact: Patient Engagement and Surveys Team: 01223 274874 (cuh.patient-experience@nhs.net)
Please read more by downloading the poster below. More resources can be found on the Under 16 cancer experience survey website. (opens in a new tab)