How to access MyChart

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Setting up two-step verification with authenticator app to log in to MyChart.

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Sign in to my chart with your username and password.

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Set up two-step verification by clicking the ‘menu’ button,

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then scroll down to select ‘Account Settings’.

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In the two-step verification section, click ‘verify with authenticator app’.

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You will be prompted to enter your MyChart password to

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verify your identity.

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Follow the onscreen instructions to connect your MyChart

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account to your authenticator app.

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Authenticator apps are available to download from the App Store

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or Google Play.

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Enter the MyChart code generated on your authenticator app.

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Do not close the MyChart verification page when you

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go to retrieve the code from your authenticator app.

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Your authenticator app is now enabled, providing an extra

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layer of security to help keep your MyChart account safe.

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Next time you log in to MyChart, you will be

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prompted to enter a code from your authenticator app.

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Again, do not close the MyChart verification page

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when you go to retrieve the code from your authenticator app.

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Click the ‘trust this device’ box after entering the code to

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prevent a verification code prompt the next time you

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log in and for 365 days thereafter.

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If you require support with setting up two-step verification

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for MyChart at Cambridge University Hospitals,

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please email cuh.mychart@nhs.net.