What to expect when you come to our hospitals

Guidance on visiting

Please do not visit a patient if you are feeling unwell.

Visiting a patient

Please be kind, we are here to help you

Any abuse, violence and discrimination against our staff will not be tolerated.

We can ask you to leave and refuse treatment.

Coming to an outpatient appointment

Patients attending our outpatients department can be accompanied by one adult if needed. Please be aware that the department has a maximum capacity for health and safety reasons. If capacity is reached, we may ask those accompanying patients to wait outside the department.

Please do not arrive earlier than 15 minutes before your appointment.

Read more about attending your outpatient appointment.

Regular hand-washing

Please wash your hands on entering our hospitals, and when entering and leaving the clinical/ward areas. There are a number of hand-washing stations across our hospitals.

Facemasks

Non-clinical and clinical areas are no longer required to wear surgical masks.

Some clinical areas within our hospitals will still require masks to be worn e.g. oncology

If you are unsure, please speak to a member of team responsible for your care.

Surgical masks will continue to be provided at entrances to clinical areas for visitors who wish to continue to use them.

We will continue to keep our Covid Secure guidance under regular review.

Testing

We only test patients with symptoms for respiratory viruses if they are being admitted to hospital.