Making a complaint
Our pledge
The Patient Advice and Liaison Service (PALS) and Complaints department aims to support the Parliamentary and Health Service Ombudsman’s principles of:
- Getting it right
- Being Customer focused
- Being open and accountable
- Acting fairly and proportionately
- Putting things right
- Seeking continuous improvement
> Making a formal complaint
> Contact details
Related content on this site:
Show on hub page:
yes
Services
- Non clinical services
- Access office
- Accommodation
- Addenbrooke's archives
- Addenbrooke's arts
- Chaplaincy
- Estates and facilities
- Finance
- Human resources – organisational development
- Patient Advice and Liaison Service (PALS)
- Making a complaint
- Patient services
- Paying patients office
- PR and communications
- Procurement
- Think Green
- Addenbrooke's services
- Rosie services