Making a complaint

Our pledge

The Patient Advice and Liaison Service (PALS) and Complaints department aims to support the Parliamentary and Health Service Ombudsman’s principles of:

  • Getting it right
  • Being Customer focused
  • Being open and accountable
  • Acting fairly and proportionately
  • Putting things right
  • Seeking continuous improvement

> Making a formal complaint
> Contact details

 

 

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