Referrals and follow up information

New outpatient referrals:

If you have been referred to the hospital by your GP or another healthcare provider, your referral will be added to our electronic records system and triaged by a clinician to ensure you are seen by the right clinician in the right time frame.

During the COVID-19 Pandemic, there has been a reduction in the services we have been able to supply due to the need to socially distance and ensure that the hospital is safe for our patients to attend.  All referrals are being looked at by our clinicians and given a priority which will ensure that the most urgent patients are seen quickly to use ensure the best the resources we have available.  This means that if your referral is classed as routine, you should expect to wait some time before we can see you.  If whilst you are waiting for your routine appointment, your condition becomes significantly worse, we would ask that you contact your GP.

If you have had a new referral from your GP, you will receive a letter which states that your appointment date will be on or after 01 April 2021.  As the letter also states, you should not attend the appointment if it is on or after 01 April 2021.  These appointments have been created to allow the hospital to see the referral on our electronic systems and for the clinicians to be able to carry out the process to ensure the correct priority is given.  You will be contacted by our administration team who will re-arrange your appointment to an earlier date it has been reviewed by our clinicians and prioritised.

If you wish to speak to someone about booking, cancelling or re-booking your new referral appointment, please use the numbers in the charts below. If you have been seen in the clinic, and are awaiting a follow up appointment, please see the Clinic Follow-up section down below. 

Clinic Follow-up appointments:

Once you have had your first appointment with a Clinician, they may discharge you back to the care of your GP, or request another follow up appointment with you. The time frame on this will vary depending on when the Clinician determines when you need to be reviewed next. It may be possible to book your appointment as you leave the clinic, however, if your follow up appointment is due in over 6 months, it is likely we will contact you nearer the time you are due. To re-arrange, book or cancel a follow up appointment, please call the Outpatients Contact centre who can direct your call to the appropriate person.

Outpatient Contact Centre: 01223 274 900

If you have a follow up appointment in the following diagnostic and clinic areas, please call them directly:

Clinical Neurophysiology: 01223 274392
Cardiology Diagnostics - ECG & 24/48 hour tape requests: 01223 216990
Outpatient X-Ray: 01223 216270
MRI: 01223 216559
MRIS: 01223 216559
Wolfsan Diabetes and Endocrine Clinic: 01223 348750

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