New voice technology pilot in outpatient specialty clinics
New voice technology (Ambient Voice Technology) is being introduced in the following clinics:
- Haematology
- Oncology
- Paediatrics - Ear, Nose and Throat (ENT)
- Urology
- Gynaecology medical oncology
- Gynaecology oncology
It is a digital tool that can listen to spoken words. By using this new voice technology, the intention is that your clinician can focus more on their conversation with you instead of trying to make notes and typing.
How does new voice technology work?
The new voice technology is a digital tool that can listen to spoken words. It works in the background by listening (with your permission) to your discussion with your clinician. It then produces a summary of what has been said. This summary is checked before it is used as the basis of medical notes and letters.
For more information, visit our questions page.
Evaluation
The pilot is being evaluated by CUH in partnership with the The Healthcare Improvement Studies (THIS) Institute at the University of Cambridge.
Sometimes an observer may also be in the room during your appointment. Their jo is only to see how doctors and nurses wite up notes with and without the new voice technology. They will not collect or write down any information about you.
If you would rather not have an observer present, that is absolutely fine. Please just let your clinician know and they will make sure your wishes are respected.
Feedback
We are always looking for ways to make your care better. Your feedback is very important and will help us to make sure this new technology works well for patients and staff.
The pilot is being evaluated by the Trust in partnership with The Healthcare Improvement Studies (THIS) Institute at the University of Cambridge.
You may be asked to share your thoughts about the use of voice technology by clicking on the following link to our survey or dropping off a paper version in one of the blue comment boxes at the clinic you attended.