CUH Logo

Mobile menu open

Preparing for your telephone appointment

Changes to service - Covid

We have had to change the majority of our new and follow-up appointments to telephone consultations as a result of the Covid-19 pandemic.  

In order for your telephone consultation to run as smoothly as possible, we are asking patients to send in photographs of their skin complaint via email (excluding sensitive sites). We acknowledge that there may be a difference between the accuracy of clinical care using photographs as compared to face-to-face clinical assessment.  

Please send up to 5 photographs of your skin rash/skin lesion to:

Details to be included in the email

Subject: For Dr X (clinician’s name can be found on your appointment letter)

In body of email, please include:

  • Name
  • Hospital number (MRN) 
  • Date of clinic appointment

Please send the photographs no later than 48 hours before your scheduled appointment to allow time for the images to be uploaded onto your medical record, accessible for us to review at the time of your telephone consultation.  

The photographs will form part of your health record.  

If your appointment is cancelled or rescheduled for any reason, the photographs will remain on your medical record, but will not have been reviewed by a clinician.  

Please be advised that this is not a secure email address and should only be used to send photographs for a pre-booked appointment. Unsolicited emails that do not fulfil this criteria will not be responded to.

Contact details

Clinic 7 appointments: 01223 806000
Dermatology secretaries: 01223 216459
Dermatology procedures booking line: 01223 216091

Postal address

Dermatology - Box: 46
Cambridge University Hospitals NHS Foundation Trust,
Hills Road,

How to take a photograph from home

The following short video illustrates how to take a good photograph of your skin rash / lesion.