Preparing for your telephone appointment

Dermatology

Non-urgent advice: Changes to service - Covid

We have had to change the majority of our new and follow-up appointments to telephone consultations as a result of the Covid-19 pandemic.  

In order for your telephone consultation to run as smoothly as possible, we are asking patients to send in photographs of their skin complaint via email (excluding sensitive sites).  We acknowledge that there may be a difference between the accuracy of clinical care using photographs as compared to face-to-face clinical assessment.  

Please send up to 5 photographs of your skin rash/skin lesion to:
add-tr.cuh.dermatology@nhs.net with the following details:

Subject: For Dr X (clinician’s name can be found on your appointment letter)

In body of email, please include:
Name
Hospital number (MRN) 
Date of clinic appointment

Please send the photographs no later than 48 hours before your scheduled appointment to allow time for the images to be uploaded onto your medical record, accessible for us to review at the time of your telephone consultation.  

The photographs will form part of your health record.  If your appointment is cancelled or rescheduled for any reason, the photographs will remain on your medical record, but will not have been reviewed by a clinician.  

Please be advised that this is not a secure email address and should only be used to send photographs for a prebooked appointment.  Unsolicited emails that do not fulfil this criteria will not be responded to.  

How to take a photograph from home

The following short video illustrates how to take a good photograph of your skin rash/lesion.

Information from the British Association of Dermatologists’ about remote consultations