When Tracey Aubury first walked through the doors of Addenbrooke’s Hospital, she wasn’t entirely sure where the road would lead—but over the years, she’s become a constant, steady presence in the world of oncology.
After being made redundant twice from companies supplying medicines to chemists and GP surgeries, it felt natural to look for a role that still touched healthcare. “It made sense to go for something in the medical field,” she reflects. That instinct led her to a clerical officer position in the Oncology Records Library. Within three years, she became a secretary—and has never looked back.
I started in Oncology and I’ve stayed in Oncology—it just felt right.
Her very first day was anything but easy. “It was daunting,” she admits. “The hospital felt big then—it’s absolutely huge now!”
As time moved on, so did technology—and so did her role. “The work of a secretary or PA has changed massively. We’ve gone from paper and tape recorders to emails, digital dictation, and voice recognition software. It’s a different world.”
And through it all, there have been unforgettable moments. One that stands out was the solar eclipse of August 1998. “We were all in the car park by Oncology and Clinic 2A—consultants, radiology and oncology staff—staring up using old X-ray films to protect our eyes. That sense of shared awe, I’ll never forget.”
We all watched the eclipse together, using X-ray films over our eyes—amazing.
Back when she started, things were much simpler. “All of the oncology medical staff’s weekly timetable fit on one side of an A4 sheet,” she says with a laugh. “Now, just one subtype team would need a whole sheet!”
One of the biggest changes she’s seen? “Digitisation. Patient records and imaging are all online now, in real time. It's efficient—but it’s changed how we interact.”
She misses the “old school” days of face-to-face chats and in-person meetings. “Now it’s all Teams and emails. I miss walking over to someone’s desk for a real conversation.” Another nostalgic favourite? “Options.” The beloved food trolley that made its morning rounds. “Warm cheese scones. And Thursday breakfasts—bacon and egg sandwiches you could serve yourself. You’d hunt for the crispiest bacon and the runniest egg!”
Bring back the cheese scones and Thursday breakfasts at Options!
Over the years, Tracey’s had her share of pinch-me moments. “When patients thank you for something they think is trivial—but to them, it eases anxiety. No question is stupid if it gives someone peace of mind.” And those words of appreciation from colleagues? “When someone praises me for going above and beyond, and I think I’m just doing my job—that means something.”
There have been too many unforgettable colleagues to name—each one leaving their mark with unique quirks and kindness. Some are no longer with us, but they’re far from forgotten.
Looking back, what advice would she give her younger self on day one? “Don’t stay in a job just because it feels safe. If you want to grow, chase the opportunities—and don’t listen to anyone who says you can’t.”
What’s kept her going all these years? “Knowing you’re helping people, no matter what your role is. That gives you purpose.”
This work gives you satisfaction—you know you’re part of something that matters.
And the life lesson she’s carried with her?
Never take anything for granted. We’re always on a rollercoaster—learning, growing, solving new problems.
If CUH ever had a Hall of Fame, how would she want to be remembered?
As the go-to person—the font of knowledge. I’ve been here long enough!