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You Made a Difference - August 2021

A PICU junior sister who really stood out and an exceptional patient safety manager are the winners of August’s You Made a Difference awards.

Anne is sitting wearing her uniform and holding her You Made a Difference certificate
Anne Bartlette

Anne Bartlette is a paediatric intensive care unit (PICU) junior sister who was nominated by staff here at CUH. The nominations said:

This nurse really stood out to me on my student shift. Not only was she kind and compassionate to her patient and their parents but also to me as a student.

She made me feel welcome and really optimized my time spent in PICU. She challenged me and pushed my learning that little bit further which I really appreciated.

I really felt she understood my role as a student and cared about my progress. It takes someone special to be able to adapt her practice and step back to allow me opportunities where I was fully supported. Thank you Anne!

Chris is sitting at his desk and holding his You Made a Difference certificate
Christopher Edgley

Chris Edgley works as a patient safety manager in the safety and quality support team. The type of work the team undertakes on a daily basis deals with incidents where harm may have been caused to patients. This has a profound effect on the families of patients and the staff involved.

Chris leads complex investigations and acts as a point of contact for patients and families – ensuring their voices are heard and responded to.

This is reflected in his nomination, extracts of which said:

Chris approaches the day to day work with sensitivity, kindness and an exceptional level of detail. This is to be expected from the team but what stands out is the ability to work with clinical teams and families with serious incident investigations.

Almost as significant is what he gives the team; he's consistent, calm and really good fun to work with - a sense of humour is essential to balance out some of the cases worked on. He's been supportive to the team, including new members, and we are fortunate to have him with us.