Car Park 1 has now safely reopened following the recent fire, and NCP is carrying out repair works while we continue to provide as much parking capacity as possible for our staff, patients and visitors.
Urgent advice: Car park 1 reopened
Friday 19th December 6:01pm
We can confirm that Car Park One reopened today at 6pm. NCP and the Trust worked hard to achieve this as quickly as possible, with the help of surveys from structural engineers. Our sincere apologies to patients, staff and visitors affected. We appreciate your support and understanding.
Tuesday 23rd December 11:55am
Following the fire in Car Park 1, which was caused by an accidental mechanical fault in a diesel vehicle, NCP and CUH have worked closely together to enable the earliest possible safe reopening of the site. Following structural engineer surveys, Car Park 1 was safely reopened at 18:00 on Friday 19 December, helping to ease access to the site for staff, patients, and visitors.
We would like to extend our sincere thanks to our partner organisations including Cambridge Fire and Rescue Service, NCP, our local councils, Cambridge Biomedical Campus (CBC Ltd), Stagecoach, our staff and patients, for their support during this time to help us manage the impact of reduced parking capacity.
Car Park 1 was originally designed to accommodate 1,050 vehicles and is currently operating with a reduced capacity of 973 spaces. A total of 77 parking spaces across levels 2 and 3 have been cordoned off to allow repair works in areas affected by damage. Our CBC partners continue to support us with car parking spaces where possible, to ease the pressure of spaces on our existing parking capacity.
NCP has advised the necessary repair works are expected to take approximately three to six months to complete. These works will, wherever possible, be undertaken during evenings and weekends to minimise disruption for users of the car park.
Tuesday 16th December 2.20pm
We are sorry for the wider impact this is having on access to our site and would ask people to allow extra time for their journey to our hospitals.
As Car Park 1 remains closed, parking availability on site is limited. Please continue to use alternative options wherever possible.
We are also working closely with NCP to understand the timeframe over when the car park will re-open.
Please note we are expecting industrial action in the form of strike action by resident doctor members to take place from tomorrow, Wednesday 17 December, until Monday 22 December 2025. More information about the strike action can be found here.
Monday 15th December 2.30pm
Following the fire in car park 1 over the weekend, teams have been working to support patients, staff and visitors accessing services on site.
We continue to work closely with NCP, who operate the car park, and with Cambridgeshire Fire and Rescue Service.
If you have a car in car park 1
- Car park 1 remains closed, however, NCP are beginning to contact people to allow vehicles to be retrieved in a staged way.
- Please do not come to the car park unless you have been contacted or advised to do so via NCP. If you have not shared your details with either NCP or CUH, please call 0345 050 7080 to register with the NCP team.
- NCP will also be able to confirm whether a vehicle remains unable to be moved as a result of the fire.
- For any queries about refunds or insurance, please contact the NCP Customer Service Desk on 0345 050 7080 or via the NCP website (opens in a new tab).
- We will continue to work closely with NCP to understand the timeframe over when the car park will re-open.
If you are coming onto the Cambridge Biomedical Campus this week
- If you have an appointment or are visiting, please use the Trumpington or Babraham Road park and ride where possible.
- Two additional Stagecoach buses are running from Trumpington Park and Ride to increase the frequency of the service.
- Car parks 2 and 6 (opposite the bus station near the roundabout with the flagpole) will be prioritised for patients and visitors.
- If needed, the CUH courtesy bus, which operates around the CUH and Royal Papworth sites, can take you to hospital entrances. You can call the bus on 01223 388243.
- Please note that parking on site is limited, and spaces cannot be guaranteed.
We know this is a difficult situation and appreciate how disruptive this is, particularly at this time of year.
Thank you for your patience and understanding.
Update: Sunday 14 December 7pm
Car park 1 will remain closed for the foreseeable future following the fire yesterday.
If you have an appointment or are a visitor, please use Trumpington or Babraham Road park and ride where possible.
On Monday, car parks 2 and 6 (opposite the bus station near the roundabout with the flagpole) will be prioritised for patients and visitors. If required, you can call the CUH courtesy bus to take you to the CUH main entrance. You can call the bus on 01223 388243.
Please note that there are no guaranteed parking spaces on site.
If your car is in car park 1, please wait to hear from us. We will update you as soon as we have more information.
We know how hard this situation is for those visiting loved ones and for staff trying to get to work. We are sorry for the disruption and thank you for your patience and support.
Update: Sunday 14 December 2.30pm
As car park 1 is our main car park, space across the site is extremely limited. We ask all staff and visitors to avoid driving onto the site if possible and to use alternative transport options, including the Trumpington or Babraham Road Park and Ride.
We know how hard this situation is for those visiting loved ones and for staff trying to get to work. We are sorry for the disruption and thank you for your patience and support.
Update: Sunday 14 December 1pm
Following an initial structural assessment of car park 1 after the fire yesterday, we understand there is some damage to the car park which is currently being assessed. This means that the car park will remain closed for the foreseeable future.
We are currently unable to get cars in and out of car park 1 but we are working hard to make arrangements to do so. We will share updates as soon as we have more information.
If your car is in car park 1 and you need to get back onto site for work, please make alternative arrangements or we will support you to do this.
There is no impact on patient care and our services, including the Emergency Department, are open as usual.
If you need to come onto the CUH site, please allow extra time for your journey and use alternative transport options such as the Trumpington or Babraham Road Park and Ride where possible.
We are working closely with partners and will continue to provide updates as we have them.
We understand what a difficult situation this is for those visiting loved ones in hospital and getting to work. We are sorry for the inconvenience this has caused and thank you for your ongoing support and understanding.
Update: Sunday 14 December 11am
Following the fire in car park one yesterday, car park one remains closed and is being structurally assessed today.
Staff and patient safety remains our priority and until we know more, we cannot allow anyone in or out of the car park.
We will share information about when and how people can retrieve their cars as soon as we have it.
There is no impact on patient care and our services, including the Emergency Department, are open as usual.
If you need to come onto the CUH site, please allow extra time for your journey and use alternative transport options such as the Trumpington or Babraham Road Park and Ride where possible.
We are working closely with partners and will continue to provide updates as we have them.
We are sorry for the inconvenience this has caused and thank you for your ongoing support and understanding.
Update: Saturday 13 December 8pm
Car park one will remain closed for some time – please make alternative arrangements.
Parking and access tonight
If you are coming onto the site this evening for work, staff have open car park access so please find an alternative car park if you usually park in car park one.
Vehicles parked in car park one
If you are a patient or member of staff and your car is parked in car park one tonight and into tomorrow, we will support you to get home.
If your car is in car park one and you need to get back on site tomorrow for work or clinical care, either please make alternative arrangements or we will support you to do this.
We are sorry for the inconvenience this has caused and thank you for your understanding.