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What you can expect at Addenbrooke's

Together we can fight infection

Cleaning

You can expect your hospital environment to be kept clean and tidy. We employ trained staff to clean wards, clinics and other areas of the hospital. The cleaning of clinical areas is overseen by senior clinical nurses (our 'modern matrons'). If you think something needs cleaning please ask a member of staff - they should attend to it as soon as possible.

Hand cleaning

There is alcohol hand rub at the entrance of all clinics, wards, ward bays and by each bed. This is to be by all staff, patients and visitors. Please wash your hands with soap and water first, particularly if you have just visited the toilet.

Well-trained staff

To keep up with the latest guidelines for protecting patients, our staff are constantly reminded of effective ways of preventing infection including how to care for patients with difficult wounds and how to insert intravenous (IV) lines safely.

Aprons and gloves

Staff should be using aprons and gloves as 'personal protection' when they are changing dressings providing care to patients - this protects them, their uniforms and you.

Reduced risk by segregating patients:

When we know patients are at risk of serious infection, we can use our side rooms or smaller (cohort) bays to segregate them. These areas are barrier nursed. Please follow any instructions given by clinical staff.

Antibiotics and treatment

We use antibiotics according to well-established guidelines - sometimes to prevent infection (before and after some operations) and sometimes to treat a known infection. We want to use the right ones at the right time to ensure they help you when you need them. If you have any questions about your treatment please ask the staff caring for you.

Additional deep cleaning of wards

When we consider it might help prevent infection, we will close down areas of wards for enhanced cleaning, known as deep cleaning. We apologise for any disruption this might cause.

Screening patients for MRSA

To help reduce healthcare associated infections we routinely screen elective, emergency and day case patients for MRSA. This is so that we can find out if you are carrying MRSA harmlessly on your skin or up your nose before you have an operation, an outpatient treatment, or when you are admitted to hospital. This then allows us to plan your care more effectively.