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Friends and family test results Q4 - January to March 2023

Friends and Family scores are reported for inpatients & day cases (1 submission), A&E and Outpatients

Inpatient and day cases
Month % Good Score % Poor Score
Month January % Good Score 96.3% % Poor Score 1.3%
Month February % Good Score 95.9% % Poor Score 1.9%
Month March % Good Score 95.8% % Poor Score 2.0%
Month Q4 Total % Good Score 96.0% % Poor Score 1.7%
Emergency department (adult and paediatric)
Month % Good Score % Poor Score
Month January % Good Score 82.1% % Poor Score 10.6%
Month February % Good Score 75.5% % Poor Score 15.3%
Month March % Good Score 75.4% % Poor Score 15.7%
Month Q4 Total % Good Score 77.7% % Poor Score 13.9%
Outpatients
Month % Good Score % Poor Score
Month January % Good Score 94.8% % Poor Score 2.7%
Month February % Good Score 94.4% % Poor Score 2.9%
Month March % Good Score 94.0% % Poor Score 2.5%
Month Q4 Total % Good Score 94.4% % Poor Score 2.7%

Rosie Hospital Maternity Friends and Family scores are reported for the following services: antenatal, birth, postnatal and community midwife after discharge.

Antenatal
Month % Good Score % Poor Score
Month January % Good Score 100% % Poor Score 0.0%
Month February % Good Score 100% % Poor Score 0.0%
Month March % Good Score 100% % Poor Score 0.0%
Month Q4 Total % Good Score 100% % Poor Score 0.0%
Birth
Month % Good Score % Poor Score
Month January % Good Score 96.7% % Poor Score 3.3%
Month February % Good Score 95.8% % Poor Score 2.8%
Month March % Good Score 98.2% % Poor Score 0.0%
Month Q4 Total % Good Score 96.9% % Poor Score 2.0%
Postnatal
Month % Good Score % Poor Score
Month January % Good Score 97.7% % Poor Score 0.0%
Month February % Good Score 91.0% % Poor Score 3.4%
Month March % Good Score 93.5% % Poor Score 3.9%
Month Q4 Total % Good Score 94.1% % Poor Score 2.4%
Community Midwife
Month % Good Score % Poor Score
Month January % Good Score No data % Poor Score No data
Month February % Good Score No data % Poor Score No data
Month March % Good Score No data % Poor Score No data
Month Q4 Total % Good Score No data % Poor Score No data