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Friends and family test results Q4 - January to March 2022

Friends and Family scores are reported for inpatients and day cases (1 submission), A&E and Outpatients.

Inpatient and day cases
Month % Good Score % Poor Score
Month January % Good Score 95.8% % Poor Score 1.7%
Month February % Good Score 96.0% % Poor Score 1.3%
Month March % Good Score 95.7% % Poor Score 1.7%
Month Q4 Total % Good Score 95.8% % Poor Score 1.6%
Emergency department (adult and paediatric)
Month % Good Score % Poor Score
Month January % Good Score 82.8% % Poor Score 10.5%
Month February % Good Score 78.4% % Poor Score 14.3%
Month March % Good Score 82.3% % Poor Score 11.0%
Month Q4 Total % Good Score 81.2% % Poor Score 11.9%
Outpatients
Month % Good Score % Poor Score
Month January % Good Score 95.5% % Poor Score 2.2%
Month February % Good Score 95.7% % Poor Score 2.1%
Month March % Good Score 94.5% % Poor Score 2.4%
Month Q4 Total % Good Score 95.2% % Poor Score 2.2%

Rosie Hospital Maternity Friends and Family scores are reported for the following services: antenatal, birth, postnatal and community midwife after discharge.

Antenatal
Month % Good Score % Poor Score
Month January % Good Score 87.5% % Poor Score 12.5%
Month February % Good Score 100% % Poor Score 0.0%
Month March % Good Score 75.0% % Poor Score 0.0%
Month Q4 Total % Good Score 87.5% % Poor Score 4.2%
Birth
Month % Good Score % Poor Score
Month January % Good Score 100% % Poor Score 0.0%
Month February % Good Score 97.7% % Poor Score 0.0%
Month March % Good Score 100% % Poor Score 0.0%
Month Q4 Total % Good Score 99.2% % Poor Score 0.0%
Postnatal
Month % Good Score % Poor Score
Month January % Good Score 91.8% % Poor Score 2.7%
Month February % Good Score 92.7% % Poor Score 4.6%
Month March % Good Score 96.0% % Poor Score 2.4%
Month Q4 Total % Good Score 93.5% % Poor Score 3.2%
Community Midwife
Month % Good Score % Poor Score
Month January % Good Score 100% % Poor Score 0.0%
Month February % Good Score 0.0% % Poor Score 100%
Month March % Good Score No data % Poor Score No data
Month Q4 Total % Good Score 50.0% % Poor Score 50.0%