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Friends and family test results Q3 - October to December 2022

Friends and Family scores are reported for inpatients and day cases (1 submission), A&E and Outpatients.

Inpatient and day cases
Month % Good Score % Poor Score
Month October % Good Score 94.8% % Poor Score 2.2%
Month November % Good Score 94.7% % Poor Score 2.5%
Month December % Good Score 95.5% % Poor Score 1.5%
Month Q3 Total % Good Score 95.0% % Poor Score 2.1%
Emergency department (adult and paediatric)
Month % Good Score % Poor Score
Month October % Good Score 70.6% % Poor Score 19.5%
Month November % Good Score 76.0% % Poor Score 15.2%
Month December % Good Score 69.6% % Poor Score 19.7%
Month Q3 Total % Good Score 71.8% % Poor Score 18.3%
Outpatients
Month % Good Score % Poor Score
Month October % Good Score 93.3% % Poor Score 3.3%
Month November % Good Score 93.4% % Poor Score 3.3%
Month December % Good Score 93.9% % Poor Score 2.9%
Month Q3 Total % Good Score 93.5% % Poor Score 3.2%

Rosie Hospital Maternity Friends and Family scores are reported for the following services: antenatal, birth, postnatal and community midwife after discharge.

Antenatal
Month % Good Score % Poor Score
Month October % Good Score 80.0% % Poor Score 0.0%
Month November % Good Score 85.7% % Poor Score 0.0%
Month December % Good Score 100.0% % Poor Score 0.0%
Month Q3 Total % Good Score 88.6% % Poor Score 0.0%
Birth
Month % Good Score % Poor Score
Month October % Good Score 95.6% % Poor Score 4.4%
Month November % Good Score 94.1% % Poor Score 1.2%
Month December % Good Score 94.7% % Poor Score 1.3%
Month Q3 Total % Good Score 94.8% % Poor Score 2.3%
Postnatal
Month % Good Score % Poor Score
Month October % Good Score 87.4% % Poor Score 4.4%
Month November % Good Score 93.4% % Poor Score 2.2%
Month December % Good Score 97.7% % Poor Score 0.0%
Month Q3 Total % Good Score 92.8% % Poor Score 2.2%
Community Midwife
Month % Good Score % Poor Score
Month October % Good Score No data % Poor Score No data
Month November % Good Score No data % Poor Score No data
Month December % Good Score No data % Poor Score No data
Month Q3 Total % Good Score No data % Poor Score No data