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Friends and family test results Q1 - April to June 2022

Friends and Family scores are reported for inpatients and day cases (1 submission), A&E and Outpatients.

Inpatient and day cases
Month % Good Score % Poor Score
Month April % Good Score 95.1% % Poor Score 1.6%
Month May % Good Score 96.6% % Poor Score 1.5%
Month June % Good Score 95.6% % Poor Score 1.9%
Month Q1 Total % Good Score 95.8% % Poor Score 1.7%
Emergency department (adult and paediatric)
Month % Good Score % Poor Score
Month April % Good Score 79.6% % Poor Score 14.2%
Month May % Good Score 74.9% % Poor Score 15.3%
Month June % Good Score 72.0% % Poor Score 18.8%
Month Q1 Total % Good Score 75.3% % Poor Score 16.0%
Outpatients
Month % Good Score % Poor Score
Month April % Good Score 95.2% % Poor Score 2.5%
Month May % Good Score 95.4% % Poor Score 2.4%
Month June % Good Score 94.1% % Poor Score 2.7%
Month Q1 Total % Good Score 95.0% % Poor Score 2.5%

Rosie Hospital Maternity Friends and Family scores are reported for the following services: antenatal, birth, postnatal and community midwife after discharge.

Antenatal
Month % Good Score % Poor Score
Month April % Good Score 92.3% % Poor Score 7.7%
Month May % Good Score 95.7% % Poor Score 4.3%
Month June % Good Score 100% % Poor Score 0.0%
Month Q1 Total % Good Score 96.0% % Poor Score 6.0%
Birth
Month % Good Score % Poor Score
Month April % Good Score 94.4% % Poor Score 3.7%
Month May % Good Score 97.2% % Poor Score 1.4%
Month June % Good Score 98.2% % Poor Score 0.0%
Month Q1 Total % Good Score 96.6% % Poor Score 1.7%
Postnatal
Month % Good Score % Poor Score
Month April % Good Score 91.0% % Poor Score 3.0%
Month May % Good Score 91.5% % Poor Score 3.0%
Month June % Good Score 95.3% % Poor Score 2.3%
Month Q1 Total % Good Score 92.6% % Poor Score 2.8%
Community Midwife
Month % Good Score % Poor Score
Month April % Good Score No data % Poor Score No data
Month May % Good Score 100% % Poor Score 0.0%
Month June % Good Score No data % Poor Score No data
Month Q1 Total % Good Score 100% % Poor Score 0.0%