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Friends and family test results Q1 - April to June 2021

Friends and Family scores are reported for inpatients and day cases (1 submission), A&E and Outpatients.

Inpatient and day cases
Month % Good Score % Poor Score
Month April % Good Score 96.7% % Poor Score 1.7%
Month May % Good Score 96.8% % Poor Score 1.6%
Month June % Good Score 96.2% % Poor Score 1.9%
Month Q1 Total % Good Score 96.6% % Poor Score 1.7%
Emergency department (adult and paediatric)
Month % Good Score % Poor Score
Month April % Good Score 88.9% % Poor Score 6.2%
Month May % Good Score 86.0% % Poor Score 8.1%
Month June % Good Score 81.7% % Poor Score 12.3%
Month Q1 Total % Good Score 85.5% % Poor Score 8.9%
Outpatients
Month % Good Score % Poor Score
Month April % Good Score 95.8% % Poor Score 1.9%
Month May % Good Score 95.5% % Poor Score 1.9%
Month June % Good Score 95.3% % Poor Score 2.5%
Month Q1 Total % Good Score 95.5% % Poor Score 2.1%

Rosie Hospital Maternity Friends and Family scores are reported for the following services: antenatal, birth, postnatal and community midwife after discharge.

Antenatal
Month % Good Score % Poor Score
Month April % Good Score 100% % Poor Score 0%
Month May % Good Score 100% % Poor Score 0%
Month June % Good Score 100% % Poor Score 0%
Month Q1 Total % Good Score 100% % Poor Score 0%
Birth
Month % Good Score % Poor Score
Month April % Good Score 100% % Poor Score 0%
Month May % Good Score 96.6% % Poor Score 0%
Month June % Good Score 100% % Poor Score 0%
Month Q1 Total % Good Score 98.9% % Poor Score 0%
Postnatal
Month % Good Score % Poor Score
Month April % Good Score 96.6% % Poor Score 1.0%
Month May % Good Score 96.0% % Poor Score 1.8%
Month June % Good Score 93.6% % Poor Score 2.6%
Month Q1 Total % Good Score 95.4% % Poor Score 1.8%
Community Midwife
Month % Good Score % Poor Score
Month April % Good Score Nil Data % Poor Score Nil Data
Month May % Good Score 100% % Poor Score 0%
Month June % Good Score Nil Data % Poor Score Nil Data
Month Q1 Total % Good Score 100% % Poor Score 0%