The patient engagement and surveys team:
- Manage the electronic feedback devices
- Manage Friends and Family Test survey patient comment cards and SMS text messages
- Manage and co-ordinate the annual local inpatient and outpatients surveys
- Manage our participation in the national patient experience survey programme
- Support staff with other patient experience Trust surveys and activities. This includes patient focus groups and patient participation groups.
- Co-ordinate the Trust’s Carers Plan and manage carers' passports.
Call 01223 274874 or complete our contact form to speak to us.