Ward C3 - children’s surgical and medicine

Ward C3 is a paediatric ward catering for children from birth to three years as well as children under the age of 16 years for ear, nose and throat surgery.

Visiting times

We operate an open visiting policy for parents until 2300 hours. We ask that other visitors leave at 1930 hours (lights out) to allow you and your child adequate rest. When you have visitors, please be considerate of other patients who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.

No flowers allowed

Please be aware that visitors may be asked to leave at any time to enable important care to be delivered.

Visiting times leaflet


01223 217450 / 217715
Box number: 
About the ward: 

On arrival your allocated nurse will show you around the ward and ask for information about your child. You will be allocated a bed and you will have the opportunity to sleep next to your child. Please note that we can only accommodate one parent to sleep on the ward. Please ask your nurse about alternative accommodation if necessary.

We have many different teams caring for children on C3. Times for ward rounds vary according to speciality - please ask the nurse caring for your child when this will be. If you are unable to be present for a ward round, we will arrange for one of the doctors to speak to you when you arrive.

Please note you may not see your child's consultant everyday.

 These visits aren't just for them to tell you and your child things - they're an opportunity for you to tell them how you're child is feeling and ask any questions you may have.

 Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

An accompanying adult must be present when any child is seen or examined by health professionals in the Trust.

 Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during an examination, let one of the nurses or doctors know.

The staff on the ward will let you know in advance when your child is likely to be discharged from the ward and will discuss going home with you.

 Your child will be given a supply of medication the hospital doctor has prescribed and possibly a list to pass on to his/her GP.

 The hospital doctors may want to see your child in their outpatient clinic at a later date.

The ward has the following facilities:

  • Showers and toilets
  • Communal TV room/Day room for visitors - no children allowed in this room; if you want a hot drink please drink it in the day room - no hot drinks are allowed on the ward
  • Hospedia - bedside card phone plus free TV/ward payphones
  • Vending machine for Hospedia cards outside the ward doors
  • Contact the ward clerk or nurse in charge if Hospedia is not working
  • Playroom - please ensure your child is supervised at all times
  • Play team - nursery nurses and play specialist

Meal times for children are:

  • Breakfast: 08:00
  • Lunch: 12:00
  • Dinner: 17:00

We provide baby food and some of the standard milk formulas. Please contact the ward if you are unsure what to bring with you. Please speak to a member of staff if your child misses a meal for any reason. We provide meals for breast feeding mothers and breakfast for resident parents.


Because space is limited and to reduce infection, we do not allow cut flowers on the ward. Any flowers delivered will be placed in the day room.

To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving. Visitors are kindly requested not to sit on the patient's bed.




Finding us: 

Ward C3 is on level 3 of the hospital.

From the main hospital entrance: turn right as you enter through the revolving door, turn left and walk past the hairdresser, across the corridor to the C and D ward lifts. Use the stairs or lift to go up to level three (one floor up from the Concourse). As you exit the stairs or lifts, turn left, then left again and C3 is in front of you. Please ring the doorbell to the left of the main door and state who you are visiting to gain access to the ward.

If your child is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

Disabled Go accessibility information