Ambulatory Care (EAU3)
Addenbrookes Hospital
Hills Road

Monday to Friday: 8:30 until 20:00
Weekends and bank holidays: 9:00 to 16:00

01223 348314 (appointment enquiries)

Service leads

​Ambulatory care clinical leads:
Dr Johann Graggaber / Dr Sian Coggle

Ambulatory care ward manager:
Jacqueline Lee

Acute Medicine service manager:
Sarah Nolasco

What is Ambulatory Care?

Ambulatory care is same day emergency care.

The Addenbrookes ambulatory care unit focuses on treating various conditions that would usually have warranted hospital admission. The ambulatory care unit offers easy access to diagnostic tests, hospital consultants and specialist staff in one place.

The aim of this service is to provide you with the care required to treat your condition during scheduled Ambulatory Care opening hours. You will be able to return home and if further treatment is required you will be asked to return to the unit to receive this.

All patients must be referred by a clinician. We cannot accept self-referrals.

Our objectives

The service aims to prevent unnecessary hospital admission and supports the emergency department to ensure that all patients receive a safe, kind and excellent service.

Who do we see?

  • Adults needing emergency care referred by their GP
  • Patients referred by the emergency department
  • Patients who have been admitted to hospital, providing support to go home earlier as part of our facilitated early discharge service
  • A specialist service (RADAR) for elderly patients

What do we treat?

We focus on investigating the following conditions:

  • Suspected Pulmonary Embolism
  • Deep vein thrombosis (blood clot in veins)
  • Anaemia
  • Heart Failure
  • Chest Pain
  • Cellulitis (skin infection)
  • Atrial Fibrillation (irregular heart rhythm)
  • Suspected gastrointestinal bleeds
  • Certain types of loss of consciousness
  • Various other conditions such as severe hypertension

What will happen during your visit?

Upon arrival, your details will be checked by one of our nursing staff, and an initial assessment performed. Some tests will be carried out prior to seeing a doctor and these may include:

  • Blood pressure, pulse and temperature
  • Heart tracing (ECG)
  • Finger prick test for blood sugar
  • Urine sample
  • Chest X‐Ray
  • Blood samples taken from a needle inserted into a vein in your arm
  • CT scan
  • An Ultrasound

Some of these tests, for example a CT scan, X-ray or an ultrasound, will require you to leave the department, and return to it after the test has been completed. There may be a delay while your test results are being reported. If you are able, you will be given the opportunity to leave the unit and the staff will contact you when it is time to return.

Once you have had your tests, you will see the doctor. The doctor will ask you further questions about your health and will usually perform an examination. At the end of that process you will be informed of your diagnosis and any further tests that may be required. When needed, a prescription will be written, which can be collected from the onsite outpatient pharmacy. 

Although we expect that most patients will go home, there will be some occasions where we suggest you stay in hospital for further tests, monitoring or treatment. Please always feel free to ask any member of staff questions if you are unsure at any point during your visit. Sometimes it can be helpful to jot questions down before you see the doctor: pens and paper are available at reception. Your GP will be sent a doctor’s letter summarising your attendance.

Where can you find us?

The ambulatory care unit is located on level 3 of the hospital in EAU3.

From the main entrance please follow the signs to all wards and departments. Walk through the concourse with the hairdressers on your left turn left on the corridor. Walk to the end of the corridor and take the lift to the 3rd floor. The Ambulatory Care unit is approx. 20 metres ahead and on the right hand side.

From the outpatient entrance follow the signs towards the main hospital and concourse. Continue along the corridor until the corridor bends to the right. On your right hand side there is a lift. Take the lift to the 3rd floor. The Ambulatory Care unit is approx. 20 metres ahead and on the right hand side.

Maps and directions

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