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Quality, assurance and performance

To ensure we are compliant with essential standards of quality and safety we are regularly assessed. These assessments are carried out by the Care Quality Commission and NHS Improvement.

Care Quality Commission

We are assessed periodically by the Care Quality Commission (opens in a new tab) on Quality standards and on a range of performance indicators.

NHS England

We are regulated by NHS England through the Performance Assessment Framework, which is currently being consulted on.  Further details can be found here:

NHS England » The NHS Performance Assessment Framework for 2025/26 (opens in a new tab)

Our performance

Our performance is measured by a set of local and national performance measures relating to patient safety, patient experience and the quality of our services. These standards help us to monitor how well we are performing and allow us to improve the care we provide to our patients.

Patient surveys

Patient surveys are important as they give patients and relatives an opportunity to provide feedback on the care and treatment we deliver.

Visit surveys section

Board papers, plans and strategies

Every year we produce several statutory reports and plans that give information about the Trust, an overview of performance, priorities and where we spend our money.

View our reports and publications

Quality accounts

A Quality Account is a report about the quality of services provided by the Trust. The reports are published annually and will be available to the public.

View our Quality Plan

Patient safety

We're committed to delivering safe, high-quality care, guided by our values: together, safe, kind and excellent. Our approach to quality assurance and performance puts patient safety, dignity, and wellbeing at the centre of everything we do.

For more information visit our how we look after you page.